Hotels near buybuy BABY, Naperville

Good tucked away location. Pool was closed for renovation and basic amenities expected as part of the Fairfield Inn/Marriot branding. All in all good value for the money.

I booked a suite for three people, and the per capita unit price dropped significantly. There was also a Starbucks coffee on the first floor. Because the coffee that my son ordered was gone, the waiter kindly gave a cup of chocolate.

Excellent location, professional and excellent staff , fantastic room and very clean bathroom . Beds were firm, my room location had an excellent view. Not really a complaint but the luggage carts were a bit worn out. Other than that it was an excellent stay.

I’ve really enjoyed my stay at this hotel but I want to single out a staff member named Joey. Most hotel personnel wherever you go are nice and polite but this gentleman goes above and beyond. He always has a smile and speaks in the kindest way. He makes me glad that I’m here.

The hotel is very old. There are few floors in hotels in the north and many rooms on each floor, so you have to walk a long way to get to the floor. The room was very clean and cleaned in a timely manner.

Excellent service very clean

Stayed at the hotel for a wedding. The entire experience was a complete disaster. I booked the hotel in 2019 for my wedding and find out 48 hours prior that the extras I had booked to accommodate my wedding party were all wrong and not found in the system. I had a 6 hour panic attack because no one could give me answers and continued to put me on hold or tell me someone else would call me back. Ultimately I ended up with what I wanted, but other brides did not. Because of this, while I was getting ready I had members of other bridal parties harassing myself and my group (not the hotels issue, but was a result of their mistakes). Even after the countless issues, the staff was rude day of and gave all my guests a hard time checking in and couldn’t comprehend how to check in people that had multiple rooms under one persons name. Called me mother to ask what rooms they had already checked her in to rather that having that in the system. I absolutely hated the experience with this hotel. The saving grace was that the hotel is very nice and is one of few I found with a full service bar for after the ceremony. I could go on and on about how upset and displeased I am with this experience. I would rather sleep in my car than book a large event here and would warn any bride that their day may get ruined when booking here. The GM, Janice and VP of ops, Stacie did ultimately fix my issues, but being told we may need to split the conference room I booked 2 years ago and that things would hopefully work themselves out hours before my wedding was terrible. I know it wasn’t their fault specifically but I almost expected them to treat us better and comp at least something for us. I can’t exactly blame one person, but ultimately it is the hotels responsibility to fix issues and this was so sub par. If it were me, I would’ve bent over backwards to make it right. Sent champagne or flowers or have a bar credit or something. Instead my guests were given a hard time. Don’t even know how to end this review as it was the biggest mess of my wedding. Luckily I’m go with the flow and it didn’t ruin my day, but I know other brides were furious and in literal tears as I was as well. Such an absolute joke of a hotel. Never ever again

Beautiful, natural setting. We were looking for a retreat center to host a couples' retreat. The Hyatt Lodge was recommended. Could not have asked for a better setting. Staff was warm and welcoming and attended to our every question and need. The rooms are nicely appointed and very clean, and the banquet food was good. Also had a few meals at the restaurants, which were good.