Chiostro San Francesco - Casa di Ospitalità Religio sa Reviews

SHAMEFUL TO SAY LITTLE I'll start by saying that I have never given a review, positive or negative, in 31 years of life. But something like this has never happened to me. I wait 20 minutes for a table and that's fine, nothing to say but since we were in a hurry we decided to have a coffee at the counter, a service that is done, I ask the waiter anyway to be safe and he says yes of course go inside, here HERE COMES THE BEST, I've already been at the checkout for 5 minutes, I've been waiting patiently for a person to order and consume at the counter without any problems, the gentleman in front of me was already giving the receipt and a somewhat hysterical lady approaches, absolutely unable to handle the amount of people present (who I sincerely hope is not the owner) and in an unpleasant and not at all professional manner ordered the cashier not to give the receipt and that from that moment on it was no longer possible to take anything at the counter, that is, all without even communicating with us 3 customers in line, not even the slightest consideration. So I say, you see, there are two people queuing at the checkout, it would have been much more professional if he had said give the last two receipts to the gentlemen queuing for drinks at the counter and then let's block it for a moment because they are overwhelmed with tables. But literally kicking people out like this I think is something of absolute baseness. Also because dear lady, if you thought, what do I care about losing €1 worth of coffee, the warning that you can't know if that coffee would become a wedding or a baptism, learn to manage customers with grace and professionalism before doing a job such. FIRST AND LAST time I will set foot there and have the events done by themselves. The spectacular location, nothing to say regarding the friendly and helpful staff but as regards the blonde lady at the counter, I advise her to take a course on customer management because if she continues like this she will lose the two customers or rather 3 including the gentleman in front to me today, he will lose many others. ABSOLUTELY NOT RECOMMENDED IF I COULD GIVE -1 I would give it to the flyer as a score