Renaissance Naples Hotel Mediterraneo

Great hotel and perfect location! We travel all over and I’d definitely recommend this property as it meets all of the criteria you’re looking for. Location, comfortable, great breakfast, etc. It’s walking distance (or a 3 minute taxi ride) to the port as well if that’s why you’re staying here.

From the start there was a glitch in the Reservation. Rosa was great and after a couple of min she took care of the issue and accommodated us right away and was very pleasant and professional. Everyone at the front are great and helpful, Sara, Paolo, Francesca, Maria. The concierge were very helpful. At breakfast everyone worked hard and great service. Everyone at the hotel were very approachable and pleasant. WE will be returning.

This was the last night of our Italy trip and would definitely book here again. High level of service from the front desk to the bell service. Enjoyed the 10th floor solarium. Most comfortable beds of our trip. Didn’t try any food here but had a good restaurant recommendation.

Convenient location to city center and port. Andrea at front desk very helpful. My only suggestion would be to offer free water at checkin and the bathroom/shower very tiny. Lovely hotel and take advantage of 11th floor rooftop for drinks…also take advantage of breakfast even if it does not come with room..well worth the selection.

How in the world does Marriott have a hotel here? This was no Marriott Renaissance. This hotel was HORRIBLE. My room was dusty, old, and cramped. I put in for an "upgrade" as a Titanium status and all they did was give me a high floor and STINKY room. It smelled bad. Everything was dated and run down. It felt like a 1970s movie. We pulled into the garage to drop off bags, and then returned the car to the airport -- they tried to charge me a night of parking. Cut to the restaurant -- holy moly was that BAD. Super expensive and just downright awful. The service was terrible -- I had to get up twice to go find someone to bring salt, etc. And my food was almost inedible. I hadn't eaten all day after a long travel day and then scuba diving, so I mechanically ate it anyway, but on any other day I would have sent it back and asked for a refund. None of our food was good. I told the head waiter, but none of them really cared and I know they aren't changing. SO BAD. I can't express how bad it was. It's Italy. I should be able to be blindfolded and walk into something with amazing food. Nope. THEN, there's the whole Naples thing. Naples is disgusting. I did not feel safe walking around at all -- it's dirty, stinky (pee), and homeless all over the place. I think Marriott should pull out of Naples altogether. It's not becoming of the brand. So the grander scheme of things -- avoid Naples, and then avoid this hotel.