Naples Hotels with Airport pickup service

Fantastic hotel, lovely breakfast and very kind staff. Pros: eco & power-saving, air con in rooms, beds extremely comfortable, delicious breakfast with plenty of choice, rooms always clean and tidy, reasonable location not too far from centre Cons: very poor tap design, bathroom a little tired and could do with an upgrade, room wasn’t quite ready on time, would prefer breakfast to be a buffet & just help yourself, a smart TV would be beneficial for tourists to access Netflix etc. couldn’t find the wellness centre The cons however didn’t impact our stay enough to mark it down at all. 5 out of 5

Very nice hotel in the middle of Naples, close to many attractions, restaurants, and the Spaccanapoli. We had a comfort double room with king bed. Bed was comfortable and room, while small for US standards had enough room for two persons, three large suitcases. Included a small chair that we didnt use. Nice toiletries provided. Enjoyed the breakfast buffet -- so many Italian pastries to try and great cappuccinos. Hotel itself is interesting -- the breakfast room is beautiful, nice outdoor seating area, artwork and other decor to explore. Only complaint was our room location. Our room was on the 3rd level (there are two floors of rooms) right above the hotel entrance. Be advised there is a cocktail bar in that alley that is open 10pm to 3am. Huge, loud crowds all night until almost 4am, plus sound of scooters going up and down the alley. Not a room for a light sleeper. The staff was very helpful, calling cabs for our trip to the airport and securing breakfast boxes for our early departure. We would definitely go back if could get a room away from the busy alley way.

Very good, the location is by the sea, I can see the sea in the morning, I can see the sea, the scenery is very good, I can see the volcano, the hotel service is very good, I will choose this next time I go to Naples.

Had a beautiful stay at the Excelsior. We booked the Junior Suite with Sea View and the room was gorgeous. It had a very authentic classic feel giving the true vibe that it was a majestic hotel in the past. We had a corner room that has a round view of the harbour with multiple windows in the bedroom and toilet. Pros: - Spacious room with plenty of space - Location was amazing - walked to many of the central locations and had a front view of the harbour. It was also 5 - 10 min taxi drive to the Beverello port where we were taking the NLG boat to Capri. - Breakfast terrace is beautiful and you could literally sit for some hours having breakfast over looking the view. - Staff were so friendly - Fabrizio and Francesca were so nice guiding us and booking for us our dinner. - Quiet night's sleep - zero disturbance despite being on a main street but was very quiet at night which is great. Cons: - Price was quite on the higher side and im not sure we can afford to stay here multiple nights but as we were doing 1 night we managed and it was worth it. - We asked for an iron and it was not available which is disappointing for a 5 start hotel - would be nice to have an iron being supplied in the room or offered on asking.

The hotel is a short way from the train station and that street is being repaired. But the service at the hotel was good: the boys at the front desk were smiling, kind and friendly, and they were learning Chinese. Ordering room service was fast and delicious, and the delivery uncle was handsome and friendly. I checked out for breakfast the next morning and was going to Amalfi Coast. A service boy took the initiative to help me with my luggage and let me rest assured that breakfast. When the car came, I would be called in the restaurant and then called. The hotel staff were so friendly. The only downside was the road construction, the room facing the street was a bit noisy. And the room looks the same as my picture.

The hotel is located outside the central city, not far from Maradona Stadium. But it's next to a subway station and a supermarket, so it's very convenient to go to the city. There are not many types of breakfast, but it is quite exquisite. A coffee machine, not freshly ground coffee. The service was great. A good choice in Naples. The pizza shop diagonally opposite is good, it seems to be called maduro, and it costs 20 euros per person.

About the location: The location is a bit difficult due to conflicting views. It is a little deductible because it is far from Naples Central Station. However, I chose this hotel because it was said that the area around Naples Central Station was not safe. So it may be said that the neighborhood of Naples Central Station where security is bad is a demerit point. The opposite is close to the ferry terminal. Even if you carry a heavy suitcase, you can reach the ticket office in about 5 minutes. It was a ferry transfer when I left the hotel here, so considering that convenience alone, the highest rating is good. Regarding cleanliness, this hotel didn't have the smelly electric kettle problem that I had during my trip to Europe. As a Japanese, this is a matter of course, but I was moved. Besides that, the cleaning was perfect, and whether it was a new hotel, there was no part that was damaged or felt old. Regarding the service, various explanations were given at check-in, but I couldn't understand it in English, so I went to ask the same thing again and asked for an explanation of the ferry ticket office, but everything was done with a smile and the translator didn't bother me. , and he taught me carefully until I could understand. Furthermore, after checking out, I misread the ferry time for 2 hours, and when I negotiated to wait in the hotel lobby again, it was OK without any problems. I was very unwell on that day, so I was very grateful. As for the facilities, although there were no toothbrushes or things that were already incorporated, they were generally complete, the room was spacious, and there were many shelves, so it was very convenient to use.

If i ever go to Napoles again this is where I want to stay. We firstly reserved a b&b close to the staition but it looked very dangerous at night and looks like it was an abandoned building, so we decided to change and looked for a hotel and this is where we went. We explained the situation to the staff and they were 5 stars. Even helped us booking a trip to Ponpei. We were supposed to be in Napoli 5 nights but they could only receive us 4. They helped us find another hotel for the last night. Very nice people, always smiling. Good breakfast and good location close to a tradicional restaurante ( lucciana). Also close to public bus where you can take and go to the center of Napoli. Very nice!! Reccomend

Very efficient location, you can find everything nearby. For sightseeing tours, Metro Line 1 is not far away. The population occupying the area is very African, but absolutely safe. Living on the street, so the street is always full of people. I read that there is an electric kettle in the room, but I had to ask for it and got a dirty electric kettle, like a dry fried egg. The receptionist told me it was rusty and it did not kill! Welcome to Naples! I cleaned it with baking soda. The dirt is good, but I am sure it is not rusty. However, this service is still not up to standard, even if it is warm and tolerant. You can bring pizza home anytime, even at 3 in the morning!

The English of the female waitress at the front desk was very Italian, and the service was cold. We asked for an extra quilt and bed sheet, but it was not delivered after waiting for a long time. There was no phone in the room, so we had to run downstairs to tell the front desk. The male front desk staff had a good attitude and called to urge us immediately, and it was delivered very quickly. Breakfast cannot be self-service. The waiter will bring you whatever you want, but it is difficult to communicate in Italian. They give you too much, and it is also a waste if you don't like it. I don't understand what the hotel is thinking? The day we went there was Italy's Liberation Day, and the whole country was on holiday. We lived a few kilometers away from the old town, and thought we would not be affected. As a result, we were awakened by the noise in the middle of the night. More than 10 men and women came out of the dance hall of another hotel, drinking and smoking, singing and dancing, as if they were as excited as ****. The noise was so loud that I thought the windows were not closed. I got up and saw that the windows were all closed. The windows were soundproofed too poorly, and it didn't stop until after 2 o'clock in the morning.