Kyriad Direct Narbonne Sud

El hotel está a las afueras de Narbona y para ir a cualquier sitio es necesario coger el coche. Las habitaciones son pequeñas, el espacio justo para pasar a la cama. Para ir solo a dormir está bien y hay parking gratuito en el propio hotel.

Hello, We had booked a room for the night of April 27th to 28th. When we checked in, our initial surprise was to wonder if we could run into each other, given the small size. After a few minutes, we realized that the room was poorly maintained (hair, fur, dust, etc.). In short, we decided to go to reception and explain our concerns to the receptionist, who immediately redirected us to a new room. This comforted and relieved us, as the room was a disabled access room and therefore more spacious. So, for the second time, we're taking possession of a new room, which had a wall light that wasn't working. When we got up yesterday morning, we were surprised to find that we had spent the night cohabiting with a significant number of ants crawling along the baseboards at the bottom of the walls. To top it all off, breakfast, which is normally scheduled for 6:30 a.m., wasn't yet available, and let's not even mention the quality of the breakfast: frozen bread and croissants, freshly baked ham and cheese... not to mention the lack of professionalism of the person responsible for organizing it. I understand that this hotel is rated 2 stars, but the overall price remains high for the services and cleanliness offered. Thank you for your understanding, but I will not stay at this establishment again. Sincerely, Yves Boisseau