Narita U-City Hotel

Narita U-City Hotel Reviews

Narita U-City Hotel

Igodai, 1 Chome−1−2, Narita City, Chiba Prefecture, 286-0035, JapanView Hotel Details
Narita U-City Hotel
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Narita U-City Hotel Guest Reviews

4.3/5
Very Good
194 review
Verified reviews
Location4.4
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(194)
Positive reviews(189)
Reviews with photos/video(51)
Convenient location(41)
Friendly owner(40)
Awesome rooms(38)
Offers pick-up/drop-offs(34)
Easy to get around(26)
Great value for money(17)
Close to airport(13)
Strange smell in room(5)
Negative reviews(5)
Najehah Azme
Semi-Double Room Non smoking
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Nice place to stay if you are taking flight from/to Narita. We arrived late at night, and had a great time spending one day in Narita too. Few places are within walking distance from the hotel. The room is clean, fit for two and the yukata they provided is so comfy. Took video of the room and no picture, unfortunately we cannot upload video here.
Response from Property: Thank you for choosing Narita U-City Hotel. We are pleased to hear that you enjoyed your stay in Narita despite arriving late at night. We are also honored that you were pleased with our location within walking distance, the clean and comfortable room, and the yukata. We hope you will choose our hotel again on your next visit to Narita. All our staff look forward to welcoming you.Front Desk Manager, Narita U-City Hotel
Charmaine SG
Triple Room Non smoking
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Discover an amazing location just a short walk from convenient train connections and the serene Naritasan Shinjoji Temple. This spot is perfect for those who value easy access to transportation and want to immerse themselves in the tranquillity of this beautiful temple, as well as enjoy the incredibly delicious fresh grilled unagi.
Response from Property: Thank you for staying at Narita U-City Hotel. We are glad to hear that you enjoyed the location of our hotel. We are delighted to hear that you were able to fully enjoy the unique charms of Narita, including convenient train connections, the tranquility of Naritasan Shinshoji Temple, which is just a short walk away, and the grilled eel that is renowned locally.We look forward to welcoming you back again.Front Desk Manager, Narita U-City Hotel
カタリビシャル
Single Room Smoking
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Good experience to stay in this hotel. Transportation and the location is great
Response from Property: Thank you for staying at Narita U-City Hotel. We are very pleased that you enjoyed our hotel's location and convenient transportation. We hope that you will enjoy your next stay and look forward to welcoming you back.Front Desk Manager, Narita U-City Hotel
TheMachine
Twin Room Non smoking
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Aug 31, 2024
The free hotel shuttle stop at Narita airport is conveniently located right outside international arrivals in T1 at bus bay 16, shared with all other hotel shuttles. Not sure about the T2 stop. However, be aware that the current shuttle schedule operates only FOUR TIMES PER DAY. (see picture: bottom row, 3rd from left) So plan accordingly. Check-in required just a passport. Got the room key in 15 seconds. The room was big by Japan standards. The AC worked very well. The restroom was small but had everything we needed. Also included are complimentary slippers and use of yukata. The 7-11 (open 24 hours) and Narita train station were just 2-3 minutes walk even with luggage. We checked out early in the morning and easily walked to the train station with all of our luggage. Overall a very decent stay in a great location. The only headache is planning to use the hotel/airport shuttle, since it operates so infrequently.
Response from Property: Thank you for using our hotel. We are very grateful for your detailed comments and feedback.We apologize for any inconvenience caused by the frequency of the shuttle bus service. As you pointed out, the current schedule is four times a day. We recommend that you check the schedule in advance to make sure you can use the service according to your plans. We are also pleased to learn that you were satisfied with the location of Narita Station and a 7-Eleven within walking distance, the speed of the check-in process, and the spaciousness of the rooms.All of our staff will continue to work hard to provide services that satisfy our customers. We look forward to welcoming you again.Front Desk Manager, Narita U City Hotel
Hming
Single Room Non smoking
Stayed in Sep 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Oct 26, 2024
Clean,Good location and value for money.
Response from Property: Thank you for using our hotel. We are very pleased that you were satisfied with the cleanliness, location, and value for money. We will continue to strive to provide our guests with a comfortable stay. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel
Guest User
Semi-Double Room Non smoking
Stayed in Dec 2024
Family
2 review
1.5/5
Posted on Jan 11, 2025
Room is so old, bed has been used for more than 40 yrs I guess. One male receptionist was disrespectful, pathetically arrogant . Hotel receptionists cannot speak English at a daily communication level, so annoying
Response from Property: Thank you very much for using our hotel. However, we deeply apologize for the discomfort you experienced during your stay. We will consider making improvements to address the aging of our facilities so that you can have a comfortable stay. We also take seriously the points you have made about our staff's behavior and English communication, and will endeavor to educate them and improve our services. We appreciate your valuable feedback, and will do our best to provide you with even better service if you have the opportunity to use our hotel again.Front Desk Manager, Narita U City Hotel
Reygiezel
Semi-Double Room Non smoking
Stayed in May 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jun 29, 2024
It’s ok to be recommended near in JR Narita station , more place to eat and convenient in anywhere and the room is clean and quit.
Response from Property: Thank you very much for staying with us.We are pleased that you were satisfied with the location, the convenience of the surrounding area, and the cleanliness of our rooms. We will continue to strive to provide our guests with a comfortable stay. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel
Anonymous User
Triple Room Smoking
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 24, 2024
The hotel is a quite old, the interior of the room have the 90s feel but is ok for just one night stay. It is very near to Narita airport. Just 1 stop away from Narita station.
Response from Property: Thank you for staying at Narita U-City Hotel. We are pleased that you appreciated our hotel's retro atmosphere and convenient access to Narita Airport and Narita Station. We will continue to do our best to make even short stays comfortable. We look forward to seeing you again.Front Desk Manager, Narita U-City Hotel
Yeo Choo
Triple Room Non smoking
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 28, 2024
The room was clean and is just nice for 3 persons. It is convenient located to the subway and JR train station, near the hotel has convenience stores and restaurant. It has shuttle bus provided to the airport, comfortable bus ride and driver will informed which terminal he reached include assistance with the luggages. Great driver.
Response from Property: Thank you for staying at Narita U-City Hotel. We are very pleased to hear that you were satisfied with the cleanliness of the room, the convenient location, and the airport shuttle bus service. We also sincerely appreciate your kind words about the driver's service. We will continue to strive to provide even better service. We look forward to welcoming you again.Front Desk Manager, Narita U-City Hotel
Ad butt
Single Room Smoking
Stayed in May 2024
Solo travelers
1 review
3.5/5
Posted on Jun 19, 2024
It was good experience staying there location was good and easy to find and a reasonable price
Response from Property: Thank you very much for using our hotel.We are very pleased that you were satisfied with the convenient location and reasonable price. We will continue to strive to improve our services so that we can continue to meet your expectations, so we hope you will use our hotel again in the future. Thank you.Front Desk Manager, Narita U City Hotel
Guest User
Twin Room Non smoking
Stayed in Nov 2024
Travel with friends
2 review
3.5/5
Posted on Dec 9, 2024
Conveniently located near JR Narita. Stayed the night before my flight and had the best Unagi Don at Omotesando Street.
Response from Property: Thank you very much for using Narita U-City Hotel. We are pleased to hear that you were pleased with our convenient location from JR Narita Station. We are also pleased to hear that you enjoyed the best eel bowl in Omotesando, and that you were able to appreciate the charms of Narita. We hope that this local gourmet experience will become a memorable part of your trip. We hope that you will also use our hotel as a place to stay before your flight or as a base for sightseeing. We look forward to welcoming you again.Front Desk Manager, Narita U-City Hotel
Wai Hing Lucinda
Single Room Non smoking
Stayed in Mar 2024
Solo travelers
6 review
4.5/5
Great
Posted on Apr 19, 2024
Close to train station. Exit at west side . Public bus stop nearby . Have a family mart and 7-11 nearby ..free shuttle bus to airport in the morning . I arrived noon time so I put my luggage with the reception and went out for lunch.I did not buy breakfast because I have to catch my flight around 10,,.. The cost of 1000 yens is really good price. When I came back around 4, my luggage was already sent to my room . The kettle was already heated with warm water . Basic amenities provided in the room .A little drawback may be sound proof .. fortunately my neighbour room was pretty noiseless at night
6/13
Response from Property: Thank you very much for staying with us this time.We are glad that you were able to relax and enjoy your stay.We look forward to seeing you again when you visit Narita in the future. Thank you for your post.Narita U-City Hotel Front Manager
Guest User
Semi-Double Room Smoking
Stayed in Oct 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Nov 22, 2024
Very good location, would recommend for budget travelers who need a place to stay near the Narita airport.
Response from Property: Thank you for staying at Narita U City Hotel. We are honored to hear that you were satisfied with our hotel's location and value for money. Please come and visit us again the next time you use Narita Airport. We look forward to welcoming you again.Front Desk Manager, Narita U City Hotel
Anonymous User
Semi-Double Room Non smoking
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Nov 10, 2024
The hotel located near JR station and facilities in the city. Reception is very nice and pleasure.
Response from Property: Thank you very much for staying at Narita U City Hotel. We are very happy to hear that you were satisfied with the service provided by the front desk. We are also very happy to receive your compliments regarding the location of the hotel. We will continue to strive to provide even better service in the future, so we look forward to seeing you again.Front Desk Manager, Narita U City Hotel
Guest User
Single Room Smoking
Stayed in Aug 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Sep 28, 2024
It’s good to have bath in the hotel in Japan, & the size of room is quite good. But the sound proofing is not good.
Response from Property: Thank you for staying at Narita U City Hotel. We are very pleased to hear that you were satisfied with the size of the room and the facilities. However, we apologize for any inconvenience caused regarding soundproofing. We will endeavor to improve in the future. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel