International Garden Hotel Narita

International Garden Hotel Narita Reviews

International Garden Hotel Narita

International Garden Hotel Narita, 241-1 Yoshikura, Narita, JapanView Hotel Details
International Garden Hotel Narita
International Garden Hotel NaritaInternational Garden Hotel NaritaInternational Garden Hotel Narita
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International Garden Hotel Narita Guest Reviews

4.4/5
Very Good
401 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(401)
Positive reviews(392)
Reviews with photos/video(100)
Offers pick-up/drop-offs(69)
Close to airport(46)
Large rooms(43)
Easy to get around(34)
Great value for money(32)
Convenient for shopping(16)
Tasty dinner(4)
Tasty restaurant(3)
Negative reviews(9)
Guang Kun
Superior Double Room
Stayed in Jun 2024
Solo travelers
2 review
3.7/5
Posted on 25 Jun 2024
Generally good and convenient for layover. The furniture is old styled and power outlets are hard to find.
Response from Property: Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
Guest User
Superior Double Room
Stayed in Mei 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 14 Mei 2024
Breakfast is really good, and the comfortable service really leave me a good impression
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Hinano.W
Superior Twin Room
Stayed in Mac 2024
Business travelers
6 review
4.2/5
Very Good
Posted on 2 Apr 2024
The room was not that spacious than I expected, but it was comfortable to stay. Very clean tidy room. One thing I was not satisfied was the reception. I was waiting for a receptionist coming to “check-in”counter, but staffs assisted people who were not in a line for “check-in” first and I was really confused. It took me 15-20min to get a key for my room. I was really tired at that time. I know staffs are busy but it needs to be improved. Overall, it was a good stay. Thank you.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. We would also like to thank you again for your high evaluation points and words of praise. However, we are very sorry for the inconvenience caused by the check-in process, which resulted in a long wait for you. We will make every effort to improve the operation and increase the number of staff in the future. We look forward to welcoming you again. Thank you. Best Regards,
Guest User
Superior Double Room
Stayed in Mei 2024
Other
2 review
5.0/5
Outstanding
Posted on 13 Mei 2024
It was great to be there,looking forward to choose the same next time
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Lee David
Superior Double Room
Stayed in Jan 2024
Solo travelers
54 review
5.0/5
Outstanding
Posted on 30 Jan 2024
Nice hotel to stay in Narita Town especially if you are to leave Tokyo via Narita International Airport. The free shuttle bus service to and from Airport, Narita Station and AEON MALL is a plus. Definitely a must stay if you are catching early morning flight the next day.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. We would also like to thank you again for your many compliments. We are not satisfied with our current situation and will continue to strive to improve our services to our guests. We look forward to welcoming you again. Thank you. Best Regards,
Guest User
Superior Double Room
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on 2 Jul 2024
Not good
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. However, we are very sorry that we could not meet your expectations. We will make every effort to improve our customer service in the future. We sincerely apologize for the inconvenience. Thank you. Best Regards,
Daniel64
Superior Double Room
Stayed in Jan 2024
Couples
6 review
4.7/5
Amazing
Posted on 17 Jan 2024
It's very close to the airport, good place to stay for a night if your flight is late but bear in mind this hotel is not close to the centre of Tokyo city. PS. We saw some brown stains on the wall in the toilet, didn't know what those strains are. Hopefully not what we think. Other than that, the hotel is clean in general.
KKWONG75
Superior Double Room
Stayed in Jul 2024
Solo travelers
96 review
5.0/5
Outstanding
Posted on 4 Jul 2024
Transit Narita airport and stay one night in this hotel. Hotel have free shuttle bus to airport. Room is big and clean. Stay one night transit is good.
Response from Property: Thank you very much for using our hotel hotel. I hope that you will return to Japan. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Guest User
Superior Twin Room
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on 28 Jun 2024
Stayed 1night just for transit. Hotel have shuttle to airport and city's mall( duty-free shops), but have to really pay attention about the schedule and pickup locations, otherwise you might miss your flight. Hotel's crew at the front desk also very helpful. It's a very quite hotel, unless if some guess being noisy at the aisle at night. It has seven eleven at the first floor, open 7am _11pm , and outside 1 more supermarket, but beside those, no other shops around, just fields.
Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
J Aloysius
Superior Twin Room (2 Single Beds and 1 Extra Bed), Non Smoking
Stayed in Dis 2023
Family
4 review
3.5/5
Posted on 25 Dis 2023
Good location. The hotel provide free shuttle bus to Narita airport every hour . They got free service to Tokyo town too. The hotel is old. If you don’t mind budget hotel, it is highly recommended to book this .
Response from Property: Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. We will continue to promote better service in the future. We sincerely look forward to your next visit.
SammiZhang
Superior Twin Room
Stayed in Mei 2024
Business travelers
1 review
3.7/5
Posted on 2 Mei 2024
The shuttle service is very limited and have to call taxi to arrive the hotel if your flight arriving after 23:00 Facilit is old but maintain is ok.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. However, we are very sorry for the inconvenience caused by the shuttle bus. We will consider increasing the number of buses in the future. We sincerely apologize for the inconvenience caused. Thank you. Best Regards,
Lap Hong
Superior Twin Room
Stayed in Mei 2024
Couples
4 review
4.5/5
Great
Posted on 19 Mei 2024
Great dinner and breakfast. Spacious rooms. Free shuttle bus to airport and narita station
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Guest User
Standard Single Queen Room-Non-Smoking
Stayed in Apr 2024
Solo travelers
8 review
4.5/5
Great
Posted on 12 Apr 2024
shuttle bus is provided between hotel to airport, and to Kraisei Narita Station and Aeon shopping mall. Rooms are spacious and clean.. Love this hotel
Response from Property: Thank you for staying at our hotel. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
46 review
5.0/5
Outstanding
Posted on 7 Apr 2024
Not a bad stay for what is essentially just an airport hotel. Has a shuttle to airport with departures every hour. Rooms clean. Breakfast good. A small shrine within walking distance was a great way to start the day. Garden in the back is nice. There is a 7/11 in the lobby which is great for grabbing snacks.
Response from Property: Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
Joey SEREESUNTIWONG
Superior Twin Room
Stayed in Feb 2024
Family
9 review
4.2/5
Very Good
Posted on 5 Mac 2024
Just 10 mins drive from airport with parking space. OId hotel but clean & comfy, very good price. We like 7-11 at lobby, this's so convenient.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. We would also like to thank you again for your high evaluation points and numerous compliments after your stay. We are not satisfied with the current situation and will continue to strive to improve our services to our guests. We look forward to welcoming you again. Thank you. Best Regards,