Conrad Hotels in Nashville

The Conrad Hotel is in Midtown, on a street which becomes Broadway. It is about a 20 minute walk straight down that street to Downtown, so convenient for anyone who wants to enjoy the nightlife of the area without the bother of driving or taxis. It is newly built, and the rooms are well designed, with lots of cupboard space and a modern bathroom. My room had an L=shaped chaise longue fr relaxing, and a well-lit desk for working. Both at the desk and by the bed, there were ample power sockets and effective free WiFi. Flight cancellations and re-routing meant that I arrived at about 11pm, only to discover that no food was available even on room service, as the kitchen closed at 10.30. Being rather frazzled after a trying day’s travelling, I made something of a fuss. This attracted the attention of the night manager, who sent out for takeaway food for me from a local restaurant, and would not accept payment, either for my food or for the drink that I had with it at the bar when it arrived. When I checked in, I was told that the concierge would be on duty at 10 the following day (Sunday). When I duly turned up at 10 am, wanting to arrange a private city, I learned that the concierge was “taking a couple of days off”. However, again, the staff could not have been more friendly and helpful. One of the people on the front desk took over, arranged my tour for me, and give me good recommendations for sights to see. Even the door men were friendly and genuinely helpful. So, 5 stars for the amenities and the excellent staff. But why does such a great hotel catering for international travellers shut its kitchens at 10.30: and why does it only have one concierge? That means only 4 stars overall.