Guest User
January 12, 2023
Truly speechless. This exquisite luxury inn located in the remote countryside of Nasushiobara, Tochigi, truly embodies the epitome of the word omotenashi. From the friendly staff to the hardworking owner/executive chef, you can genuinely feel their compassion and their willingness to surpass our customer service experience. You can instantaneously sense their genuine care and warmth throughout their amenities offered, delectable kaiseki cuisine layed out on beautiful ceramics, an extremely mindful layout of furnishings and wall fixures implemented by the owner which further welcomed us with the notion of comfort and total sense of relaxation. The room that we stayed in are equipped with heated floors, high ceilings, a spacious balcony facing the river and a serene waterfall, high quality massage chair, tatami area with comfy cushions, 2 bathrooms, comfy seating areas, a spacious ofuro tub with great water pressure and maintains a perfect temperature..... the list goes on. The facilitiy offers complimentary beverages, 2 saunas, hot bed rock bath, a spa, public baths with a unique standing bath tub for elders to easily walk in instead of having to climb over, and again, the list goes on. You can truly feel the depth of their passion to provide the best customer experience from the moment you walk to the moment you leave. My mom and I want to applaud and give major kudos to Mr. Kunihiko and his mother who also owns a well renouned Fujiya Ryokan located in close proximity. As a mother and son team, working endless hours to create one of the best ryokan in my opinion, unlike other large cookie cutter corporate ryokans, this one embodies a soul filled with true warmth and hospitality. Seriously, you could not ask for more. This place is truly sensational. **Also would like to add the spa treatments were one of the best we've experienced thus far. As avvid massage goers, we have travelled all over the world in search of therapists with exceptional skill sets.My picky mom fell in love with their techniques so we ended up booking back to back treatments. Tip: You can inquire to book with them prior to 11 am check out.