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Courtyard Boston Natick

Courtyard Boston Natick

4.2/599 Reviews
Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.

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