Grand Pyramids Hotel Reviews

Thanks Tripp for the endorsement And the speed of reservations Easily

Good hotel

The hotel is old and the rooms are average.

I recently stayed at the Azal Pyramids Hotel in Giza in July 2024, and unfortunately, my experience was far from satisfactory. I encountered numerous issues that make it impossible for me to recommend this hotel to others. First, the rooms are in desperate need of renovation. The condition of the bathroom, in particular, was deteriorated and required immediate attention. The housekeeping service was virtually non-existent; towels were removed and not replaced, the bed was not made, and bins were left unemptied. These are basic services one would expect in any hotel, yet they were consistently neglected during my stay. My experience at the bar was also concerning. The staff insisted that drinks could only be paid for in cash and not by card, which is completely untrue. This tactic seems designed to leave guests without proof of payment, potentially allowing the charges to be added to your bill at checkout. I strongly advise keeping all receipts and payment confirmations to avoid falling victim to this dishonest practice. The bartender, who appears to be in charge, was particularly involved in this scheme. The reception staff, sadly, were not much better. Their behavior was inappropriate and unprofessional, which only added to the overall negative experience. To top it all off, when our group was leaving the hotel and already on the bus to the airport, hotel staff attempted to stop us, claiming we had an outstanding bar bill. This led to an embarrassing situation where we had to present not only the receipts provided by the hotel but also the exact times of the cash payments we had made. It was a disgraceful end to an already unpleasant stay. In summary, I strongly advise against staying at this hotel. Don’t be deceived by the appealing photos of the pool. The overall experience was terrible, and I would not recommend it to anyone.

Great Experience in Luxury Hotel and you will find warm welcome from professional staff with smile on their faces and my room was spacious with large balcony with pool view and the breakfast open buffet is very rich and the taste of the food is very delicious and the atmosphere is very nice and friendly and I recommend strongly this hotel for anyone who wants to enjoy his time.

Avoid hotel at all costs! Communication is horrendous. Dirty bed, broke air con, never solved any of our problems I could write pages about what about to us during our stay but unfortunately it doesn't give me that option. I stayed in this hotel a number of times thinking it was one off incidents but when I returned with my children never again. Complete joke. There discrimination is Completely off. Don't waste your money! Waiter staff lovely literally only nice thing in this hotel. When my driver come to pick us up to take us to the airport he was told by front dest no one in that name is staying at this hotel. If I didn't have Internet my driver would have left and we would have missed our flight. Hotel is a complete joke I'm sorry to say.

Its basically an old classic hotel. I was on group vacation, choosing this hotel bcz its near to Pyramid (take around 15 min with bus). Room was clean, air conditioning is functioning well, hot water is also available. Breakfast is so so, as an Indonesian, i think it needs more salt and msg 🧂🤣 . Oh one more.. Something i didnt expect that they actually allow smoking cigarettes in the lobby 🫣

Avoid this hotel. Not in a good area at all. Rooms are old and dirty. Bed blankets, carpet, walls and upholstery stained.I can’t believe a tour operator would place British tourists here. Miles out of Cairo and Hotel tries to extort a high price for taxis. Download Uber app.Breakfast poor, most hot food, cold.

My main reason for selecting the Grand Pyramids Hotel was its apparent proximity to the Giza pyramids. The hotel’s website claims “just few steps from the great pyramids area”, but when I asked the duty manager approximately how far from the pyramids, he advised “much too far to walk”. I took a Careem taxi (Arab area equivalent to Uber), and the drive took slightly more than 50 minutes; and when we got close a security guard prevented our driving to the entrance as “Careem cars not permitted”. So I did end up walking - the final half-mile or so to the pyramids compound entrance. My experience makes me wonder what other website claims are untrue - certainly none of the restaurants advertised seemed to be open during my stay, except for the breakfast room. Sadly the hotel was far from living up to its description as “Grand”, with many public areas shabby and quite dirty. But my bedroom was large, comfortable and clean, with a view of the back of a nearby block of flats and the busy elevated highway running past. At least the hotel’s duty manager had been truthful, and on a positive note every single staff member I met was unusually friendly and as helpful as any hotel staff I’ve ever met.

were there just for a night but enjoyed the stay. the rooms are spacious. excellent service and view from the room. had a pool facing room. the break fast spread was excellent with something for everyone. lunch was also good the kids loved the same. service was top notch.

We transferred to the this hotel as an upgrade but the only difference was it was less noisy. Rooms smell, moldy bathroom, and stained carpets. The breakfast choices were not desirable. Close to restaurants but on a street with heavy traffic. We stayed for 2 nights only. It has a bank and ATM for money transfers which is very convenient. Staff was helpful and tried their best to meet our needs.

I’ll start off by pointing out that this hotel saved our bacon when the hotel we had booked decided that they didn’t have room for us when we arrived to check in. Our tour guide brought us here. Staff were really friendly and reception area was lovely, thought we were onto a winner but then I saw the room. It was filthy. Wifi barely worked, there was so much noise i couldn’t sleep. It was only for two nights so I put up with it as they had done us a favour by getting us sorted so late at night. Breakfast was ok, not great. Not sure how this is a four star hotel to be honest.

Hotels, third of three used over the 17 days. Grand Pyramid Hotel 4 Star, Cario Booking ID 129444 Booking Refs 14939, 14985, 14941 Nov 01 to Nov 17 2022 Trip Advisor, Trustpilot & Google reviews NO WAY is this a 4-star hotel, 2-star at best. The place was dirty, the breakfast was dreadful, and no way were we eating dinner there. Thank god it was just a 2 night stay for the 3 of us in 1 room. Our Hvezda guide arranged with the reception to give us an alarm call at 03.00 to catch a plane. You guessed it, they did not do so. To get something to eat and to get a few cans of beer we had either ask the desk for delivery service or go over 2 VERY BUSY and dangerous roads to MacDonalds. Avoid it like the plague.

The rooms are spacious. Staff were really nice. Helpful and accommodating. The rooms could do with a deep clean and modernisation. The bathroom was old and very run down. The corridors were run down. Everywhere was dusty. House keeping don't start till 9. Buggered if you need an extra toilet roll! (Belive me! ) Good location for the pyramids but next to a very very busy road. Tooting all day and night. No where to go in the evening. Most of the staff tried there best. Porters and security very welcoming. Breakfast wasn't great and did deserve to be free. Again waiting staff were great. Wouldn't return for the above reasons.