Heiner-Fleischmann-Straße 8, Neckarsulm, 74172, GermanyView Hotel Details
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Vienna House Easy by Wyndham Neckarsulm Guest Reviews
4.3/5
Very Good
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(30)
Positive reviews(14)
Reviews with photos/video(5)
Negative reviews(1)
Uran
Comfort Accessible Room
Stayed in Oct 2023
Couples
2 review
4.5/5
Great
Posted on Nov 27, 2023
The staff was excellent at awaiting guests they asked how the trip was they had the booking information ready to sign and i was in my room in a matter of two minutes .Great stay
What we would really appreciate if the price would be less i would likely book more
Konstantin Alekseev
Easy Room
Stayed in Jun 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Tolle Lage, ausreichend Parkplätze, sauber, freundliches Personal und sehr wichtig: Das Hotel ist klimatisiert.
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AdaWik
Family Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Pokój bardzo duży bo rodzinny. Fantastyczna obsługa i pyszne śniadanie. Prosty zjazd z autostrady. Polecamy
We had a good overnight stay at this hotel while travelling back from south of Germany to the Netherlands. It's a very good hotel for a stay while travelling. We had a good and spacious room. We slept well. The breakfast buffet was excellent. Parking is free.
Response from Property: Dear Schoon01, Thank you for taking the time to share your lovely feedback with us. I'm particularly pleased that you enjoyed our breakfast so much. I would be happy to forward your review to the staff and the kitchen. I hope to welcome you back to Vienna House Easy soon. Best regards
Road45833803136
Stayed in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Aug 17, 2024
In general this is a common 3 star hotel while they pretend it’s a 4 star. The worst in this hotel is housekeeping: you can’t get extra bottle of drinking water in the room even if you’re staying for a month and you’re a platinum Wyndham member. Cleaning also doesn’t check the shampoo / bath gel and it’s quite likely you’ll find yourself showering with an empty shampoo bottle (it happens with me twice).
Response from Property: Dear Road45833803136, thank you for sharing your experiences with us. We regret that your stay was not completely satisfactory, especially regarding the cleaning service. Replenishment of toiletries should of course be done and we apologize that this was not the case. We provide our guests with a bottle of water free of charge upon arrival, and we regret that this was not properly communicated to you. Your feedback is very important to us and we will ensure that such defects do not occur again in the future. We would be happy to convince you of our improved service during a future stay
bertramo2017
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 14, 2024
I had a great overnight stay at the hotel. My room was spacious and clean and the staff were friendly. Especially Rita. She took the time to even conversate with us during her break. I highly recommend and will no doubt book again if I'm ever around the area.
Response from Property: Dear bertramo2017, thank you for choosing us for your stay. As part of our ongoing effort to ensure service excellence I feel honored that you have taken the time to tell us about your experience. I sincerely hope to welcome you back to our hotel and make sure that your next experience will also be a memorable one.
M G
Stayed in Sep 2024
Business travelers
2.0/5
Posted on Oct 12, 2024
Die vegane Auswahl am Frühstücksbuffet ist, wohlwollend formuliert, spärlich. Es gibt Brot sowie Brötchen(von denen einfach mal grundsätzlich behauptet wird, es sei vegan) und Marmelade bzw. Konfitüre. Margarine habe ich erst entdeckt, nachdem ich mich beschwert hatte. Das war es. Trockenes Brot oder was süßes. Ich habe nichts gesehen, was nicht veganisiert werden kann.
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Response from Property: Liebe/r mgY9057SU, vielen Dank für Ihre Rückmeldung zu unserem Frühstücksangebot. Es tut uns leid zu hören, dass Sie mit der veganen Auswahl nicht zufrieden waren. Wir schätzen Ihre konstruktive Kritik sehr und nehmen sie zum Anlass, unser Angebot weiter zu verbessern.Ihre Anmerkung zeigt uns, dass wir hier noch Nachholbedarf haben. Wir hoffen Sie konnten trotzdem Ihre Zeit in Neckarsulm genießen und würden uns sehr freuen, Sie im Rahmen eines zukünftigen Aufenthaltes gänzlich von unserer Serviceleistung zu überzeugen. Mit freundlichen Grüßen Sandra Glabasnia
Guest User
Stayed in Jul 2022
Business travelers
5.0/5
Outstanding
Posted on Aug 29, 2022
Super Hotel absolut freundliches Personal. Das Frühstück lässt keine Wünsche offen. Ich komme sehr gerne wieder. An der Bar war ein junger Mann der mir lecker Coktails gemixt hat obwohl er keine auf der Karte stehen hat.