Bookietrave
August 31, 2024
We have been staying at Beaches Negril, more times than we can remember and have always had a wonderful time but this year exceeded our very expectation and then some. The employees were kind, attentive and delivered exceptional service day after day. We travelled with two other families and everyone seemed to know our kiddos and were always checking in on them. We truly felt like family. The Food and Beverage Team were all around stars. Marjorie Ann, Kerry Ann (Restaurant Manger at Mariachi) always met us with the warmest most inviting smiles. Keja, Taza Lee, Zandre, Kelli, Camilla, Lesmore and Nickeisha made every dining experience memorable. I can’t thank Ashara enough for making sure Almond milk was always available at Cafe de Paris. Boxer’s Team at the Watersports shop deserves 10s across the board. Julian made all the non swimmers (me) feel included on the snorkeling trip. I tried to stay on the boat but he was very patient and encouraged me to join in and Im so glad I did. Every time I walked by the Front Desk, Jaiana, Luther and Antonia always had a kind word and the brightest smiles. Thanks to Trevor and Colette from the Loyalty Desk, we will be back next year. Management was visible the ENTIRE trip, we ran into Danielle the Hotel Manage Noel from the Photo Desk, Belinda from the Gift Shop and Miguel the Entertainment Manager. The Executive Chef stopped by to chat with us and asked us for feedback. The effort to be more engaging with the guest community was felt and everyone in our party felt valued. It would be remiss of me to not mention the Entertainment Team - They were IMPRESSIVE!!!!!! We enjoyed the shows, the kiddos enjoyed the daytime activities and of course the silent disco. We have watched Delano blossom and thrive in his role over the years and we hope that he will soon be promoted. Nene was a sweetheart and we enjoyed talking with her. It is not lost on me that the staff who made this trip especially memorable for our entire family, are still grappling with challenges brought on by the passage of hurricane Beryl. They are incredibly talented and dedicated - this is why we keep coming back. PS: Big ups to the chef who made the octopus run down!!!!!!