Guest User
December 3, 2024
Took our first vacation with as a family of three with my wife and one year old. I am so glad we picked this place! To get it out of the way, the drive from the airport to the resort was the worst part of the trip. After a long flight, an additional 90-120 min shuttle on a bumpy, traffic road is exhausting. However, the shuttle was comfy, cool and most importantly not crowded, so our kiddo was able to take a nap. The resort made it as least painful as I could see. But the real deal is the resort! My kiddo had an amazing time playing on the beach, swing in the park, watching Sesame Street shows, playing in the kids club! Staff were so incredibly friendly, unfortunately our kiddo was a little shy and did not like being in the water too long, but she definitely enjoyed. The wife had a good time getting a massage while we were out in the kids club, and loves relaxing at the beach. And we had a blast at the night shows with my favorite being the fire show! Now for me, most important was food, as I get so tired of vacationing as a pescatarian because of no halal options. And my guy the Executive Head Chef Lamar killed it! Met with him the night I arrived (Thanksgiving day )and the next day, had halal chicken and beef ready to go for the rest of our trip at every place we ate. I’m talking hibachi, Peruvian, Mexican, Jamaican, BBQ, this guy made sure we had halal options at every single time. And he apologized he didn’t have it ready sooner! I advise every person who has halal restrictions to hit him up, he will become your favorite man in Jamaica after you have the opportunity to try cuisines you never would otherwise! I’m being very biased as the rest of the staff were spectacular, but Chef Lamar was the halal MVP, so he gets the shout out. I warned him that my review advertising halal would maybe throw him extra work from Muslims bugging him about halal, but he said he can handle it. Best of luck Chef Lamar. Last few things just hope the resort can improve. WiFi was spotty randomly one day, but fine the rest of the trip. Really would expect high speed internet that can handle streaming to be included as standard, not be tagged on as extra. Service can be slow at some places (based on how busy it is, but often had to flag someone down to get refills or just go myself to the bar nearby). And the hotel rooms are disappointing for the price… definitely would expect streaming services, or a nicer bathroom. The friendly people (especially Chef Lamar), the beach, pools, the food and shows all and all make me want to definitely plan another trip and highly recommend to others. If those things addressed would just switch my recommendations from highly recommend to MUST go. Hoping to see some growth in the resort!