Amarna Luxury Beach Resort

Do NOT stay here if you’re in anyway looking to have fun with a group. There’s a middle aged couple in room 402 that are permanent residents and they will completely ruin your trip. Not only was he monitoring our every movement, but the audacity to intervene if we were having a laugh or a bit of a yarn, the peeping over the divider between apartment's, the constant calls to reception to complain about the most minuscule issues like having a single friend over for dinner. NYE at 8pm he was screaming at us and I quote “you’ve had enough fun shut it down” with cut throat hand gestures over the fence. This couple was not only a problem for our group but also another family who have been visiting this resort for decades. The family staying before us had little kids who were swimming completely naked in the pool which I would assume didn’t come with any backlash given the resident in 402 is still waiting for his invitation to Epstein Island. The room we stayed in (404) had many maintenance issues as well. The living room sliding door is jammed so you’re unable to close it, the 2nd bedrooms ensuite sink has a built in plug which is broken. To drain the water, you need to hold the cap up. Lastly, the property manager WITHOUT knocking, opened and entered our room to relay some complaints from room 402 and without asking questions, assumed the complaints from room 402 were true. Absolute invasion of privacy and outright illegal.

Very high quality resort with excellent standard of fittings and furniture. The apartment is very roomy and very well finished. The outdoor space is immaculate and the views of the beach and bay are exceptional. We went for an evening walk along the beach and saw dolphins playing in the bay.

Amarna resort is in a stunning position overlooking beautiful Dutchman’s beach at Nelson Bay. The staff were very professional and helpful. Breakfast provisions for the first morning were a lovely welcome touch. A boutique hotel, with spacious rooms but appartments on the ground floor lack privacy as they are beside the pool and it’s disconcerting when people look into your living room & kitchen. Better and quieter to be on the next floor up! The hotel was only 50% full on the 3 days midweek that we stayed. We were very happy except for some guests not adhering to the terms and conditions that are agreed when booking. On our first day another guest parked in our allocated parking space for 101 twice despite the staff’s requests to use their allocated parking space. On our second day a family kept yelling out at the pool encouraging and cheering every time their young child jumped into the pool from the ledge of the spar right outside our apartment. It went on for well over 1/2 hour. We kept hoping they would stop after a few times, but despite that they could see us sitting in our outside area, even when it got dark and our lights turned on, it continued. We had to go inside, it was so loud. From inside our living room I eventually heard the mother say the child must come in for his bath, to our relief after a couple more jumps they left. The Amarna could do with a facelift and update as signs of wear are evident. The huge mirrors in our bathroom and walkway were badly stained and tarnished, the dated built-in coffee machine ought to be replaced with a current user friendly Nespresso machine. The decor and colours are in need updating to a more current style for a luxury resort in such a beautiful position. Perhaps more car spaces need to be allocated to those who book into penthouses or larger appartments.