Guest User
November 30, 2024
Really fell in love with first accomodation we were in, we were put up in the exclusive Penthouse of the Lodge and it was beautiful, spacious, clean, comfortable and welcoming. It created a wonderful travelling experience for us as we were there for my birthday weekend, we felt as though we weren't in the city at all and felt like we were in pure luxury. Had some confusion with our check-in but thanks to PJ, such a wonderful person and soul, so kind and was quick to sort everything out for us especially me (pregnant, grumpy woman). PJ sorted out our booking mix up and room and took us to the wonderful Penthouse. (Give that man a Bells). The general manager Roan was wonderful and professional as well, he came to meet us and both him and PJ gave us complementary breakfast for the confusion. I've traveled and have never seen such a well oiled machine in a lodge that's being run like a 5 star hotel. The two ladies who came to clean the Penthouse thank you to them as well, didn't get their names. The entire stuff amazing. Left our belongings behind check-out we are back in Gauteng and they called us to tell us all is safe with them for us to pick up when we're ready to come do that. The pool was nice and clean. Breakfast was bountiful and delicious. (Chef came to our room after breakfast was long served to ask if we were ready for breakfast... Wonderful stuff indeed). Loved everything about the Penthouse and the experience of the Lodge will definitely come back for this experience. Hehehehe😃 after experiencing the Penthouse there's no way you want to be in the other rooms or units😉