GGuest UserWe have very fond memories of our stay at the HI Hotels Imperial Resort. The hotel is located at the beginning of Sunny Beach, not far from Nessebar (a 25-minute walk), right by the sandy beach. The hotel itself leaves a positive impression and is comprised of three complexes. HOTEL / ROOMS (DeLuxe): - spacious rooms with balconies (sea and main pool views), carpeted floors, with elevator access to rooms, - rooms are equipped with LED TVs, a phone, and a safe (free of charge). - large and comfortable beds, - bathrooms are well-equipped with toiletries and clean, fragrant towels. - rooms are cleaned daily with towel replacement, - available iron, kettle, and ironing board (with deposit), - the hotel grounds are well signposted with directions to attractions, bars, etc, - there is a bus stop about 100 m from the hotel, allowing you to reach the city center, the airport, Burgas, Nessebar, Ravda, Sveti Vlas, Pomorie. RESTAURANTS / CUISINE / BARS: - the hotel has two restaurants (All Inclusive+) and two à la carte restaurants, - daily themed dinners, e.g., Greek, Arabic, Mediterranean, - restaurants offer a variety of dishes; there's a wide selection of food (though it's a shame that people waste so much), - there is a children's food area, - delicious coffee, cappuccino, and chocolate from Segafredo coffee machines, - tasty cold drinks from vending machines (I recommend cherry juice), - a Lobby Bar with original cocktails is available, and you can order a custom drink, - poolside food and drink area: late breakfast, snacks, fruits, fries, burgers, donuts, waffles, ice cream, drinks, etc, - all dining areas are well-maintained and clean, IMPORTANT: When you check out, your All Inclusive wristband is left so you can enjoy your food. POOL / BEACH / AMENITIES: - there are several pools, including an indoor pool and one for children with various water attractions, - the pool water is clean, and the area is well maintained, cleaned every morning, - there is a special play area for children, - the hotel provides beach towels (with a 20 LEV deposit at the lobby) that you can exchange daily, - access to the beach is through dunes (a 2-3 minute walk); the beach is large and clean, - there are sun loungers and umbrellas available at the beach for an additional fee, but you can also go with your own towel (there is a naturist beach nearby), - the hotel offers daily activities: daytime sports and physical games, evening shows in the amphitheater, - there is a fitness area and a gym available. SERVICE / STAFF: - good communication with the hotel, both before the stay (via email) and during the stay, - reception staff is very friendly and helpful, - the hotel manager is a true professional, always smiling, regardless of the situation, - the restaurant staff and cleaning crew are also very pleasant and diligent in their duties, - efficient and friendly animators who encourage guests to participate in activities, - the hotel has a currency exchange office wit
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