Hotels near DRK-MGW-Kureinrichtung Schloss Neuhaus Kureinrichtung Mutter-Kind, Neuhaus-Schierschnitz

We have again found the importance of service and customer orientation, attention and friendliness. We have found all this at both the reception and the breakfast room by the staff. We had the family room with a large bathroom and we felt very well. Furthermore we could submit our wheels and connect, in a multi-stage, open garage, but protected from rain. We were able to go back to the hotel by a slim way from the vest. We thank the Service Team because they made our stay around.

I stayed at this hotel numerous times when it was under the Romantik Hotel umbrella. It has since changed hands, and it shows. I should start with a positive. The staff is excellent. Unfortunately, the front desk is not staffed until 3:00. The rooms are beginning to look very shabby. The bathrooms are still great. There are sodas and water in the refrigerator to drink without cost. The breakfast was really mediocre. There was a large selection of dry cereal, but the cheese and cold cut selection was limited, pale, and unappetizing. The fruit was equally disappointing. The hot food was ordinary. Most annoying was that one has to get coffee from a machine. If there is a tour group, there are pots of coffee. Otherwise, one has to get coffee yourself from a machine, and fiddling with a machine is one thing that I do not want to do first thing in the morning. In order to attract a young ”hip” clientele, the new owners are being cute, and I *hate* cute. The do not disturb signs read ”Rabies area. Wild animals is room!” and ”Danger! I am sleeping” There is also a cutesy thing about the staff wearing red shoes. Not an issue for me, but because the hotel is several buildings combined, there are several short flights of stairs. To end with some more positives, the hotel is a short walk from the train station and there are several nice, local restaurants nearby.