Best Hotels near South End Beach Compass, New Bedford

We had a very disappointing experience with the New Bedford Harbor Hotel. My wife and I stayed here for our wedding in the area, and a number of our wedding guests stayed there too. On the positive side, the hotel is in a great location in downtown New Bedford, near lots of good restaurants and historic sites. We also appreciated the hotel's dedicated parking lot. The bar seemed like it was going to be great for our guests to enjoy. Unfortunately, we had lots of issues. First of all, our room was not particularly clean. We found a Cheerio on the ground within the first few minutes of arrival, and there were lots of stains throughout the room. It wasn't awful, but not great. We then started to run into service issues. First, the hotel inexplicably cancelled a reservation that our family had for 3 rooms. We had called to change the reservation to the name of the people who would be staying, which the hotel said was fine. When the guests finally checked in, however, the hotel had released the rooms and there was no other availability. The hotel gave no warning and just cancelled the rooms, leaving our family members without a place to stay. We also planned to have an informal ”after party” at the hotel after our wedding. Our wedding planner had called the hotel, and they had ensured us that it would be no problem for us to show up at the hotel's bar with 50-70 guests. We asked them to reserve a space for us, but they said they had a few weddings staying in the hotel so could not reserve any space. When we showed up after the wedding, not only had the hotel booked the space for another group, but they refused to serve anyone from my wedding, even though there was plenty of space. There were probably 5-10 people beyond our group at the hotel's fairly large bar, but they still refused to serve us, for really no clear reason. The bar staff was also extremely rude to my wife and me (on our wedding night), even though we were just trying to understand why we couldn't be served. Luckily, there was a good bar in the area that welcomed us. My family is from the New Bedford area and I really wanted to like this hotel. I was really excited when it opened, with the hope that it might bring more visitors to see the area. Unfortunately, I would not recommend this hotel to anyone coming to visit. They really need to fix their operational issues and poor management.

Everything and everyone was great very professional and clean had a restful sleep I would definitely tell my friends and family about Baymont inn I love staying there they are a lot better then others in dartmouth mass

I have stayed here before, but was not pleased with my most recent experience. The lock on my room could only be unlocked by a staff member so if I left my room a staff member would have to escorts me back like I was being let into my jail cell. I was like oh well I will have a waffle in the morning like the hampton commercial, not so much the waffle iron was also broken. My point for as much as Hilton rates are the least they could do is give their happy polite staff a functional property to run. The staff is great the business is lacking in their ability to provide a quality hotel stay.

It is the WORST HOTEL I HAVE EVER STAYED IN. Rude, uniformed staff. I wanted the manager’s name and I don’t know if the employee genuinely didn’t know or if he just wouldn’t tell me. I needed the name of the owner or manager because they charged me for the $150 security deposit after the state my room was left in. They have a lot of nerve calling themselves a resort. My room was a smelly, dirty, broken, peeling, unsafe, moldy nightmare before I even checked in. The fridge and microwave they brag about on their website, well, my fridge didn’t work. FILTHY!!!!! The room was disgusting. The walk up to the room was disgusting. Wallpaper peeling everywhere, every square inch of carpet was either stained or very dirty. The carpet and floor in the bathroom was so dirty I didn’t take my shoes off. The shower was so disgusting, stained, peeling, mold spots… had to skip my morning shower. It also felt very UNSAFE. The lock on the door looked like it had been broken and replaced without any improvement. Extremely thin walls and windows. Heard people loudly talking in rooms near me and people walking outside of building! I checked in really late and just desperately needed somewhere to sleep. If it hadn’t been so late, I would have checked out immediately after seeing the temporary guest entrance since they are “remolding .” The hallways were filthy and stained and the wallpaper peeling was everywhere. The summary: DO NOT STAY HERE!! Disgusting, unsafe, moldy, dirty and does not have many of the amenities listed on website. False advertising.

Not bad, you can trust this brand of business hotel, more affordable!