Block 19 In front of Katameya Heights Road Cairo القاهرة, New Cairo City, Cairo Governorate, 11361, EgyptView Hotel Details
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Triumph Luxury Hotel Guest Reviews
4.1/5
Very Good
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service3.9
Cleanliness4.3
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All reviews(69)
Positive reviews(32)
Reviews with photos/video(6)
Awesome rooms(7)
Friendly owner(6)
Awesome stay(4)
Negative reviews(4)
OVRCMNG
Deluxe Room City View- Twin Beds
Stayed in Nov 2024
Couples
157 review
3.7/5
Posted on Dec 7, 2024
kind of friendly staff
Cool location
recommended
BTW this is a "DRY" hotel
One more thing
SLOW internet speed
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Aisha
Deluxe Room City View- Twin Beds
Stayed in Sep 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Dec 7, 2023
Stayed here for a short trip with friends, hotel is beautiful but not near shops or city center. Inside is absolutely lovely.
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.Com . We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Raveendran
Grand Deluxe Pool View Room - King Bed
Stayed in Nov 2023
Business travelers
20 review
4.5/5
Great
Posted on Jan 18, 2024
Price is too expensive compare to the facilities and services provided .
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Mohamed Akilan
Premium King Room with Pool View
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 30, 2023
It was a very nice and neat place, the service was Top
Reception guy (Ahmad) arranged for us a nice decoration in the room
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.Com . We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Saleh
Grand Deluxe Room City View - King Bed
Stayed in Oct 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Everything is amazing.very cooptstaff..nice location..clean rooms
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.Com . We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Guest User
Grand Deluxe Pool View Room - King Bed
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 27, 2023
Nice place good service and respectful staff
And food is delicious
Response from Property: Dear our valued customer,Thank you for reviewing our Hotel, really nice words, looking forward to welcoming you again at Triumph Luxury Hotel.E-commerce Team
Mohamed
Grand Deluxe Room City View - King Bed
Stayed in Jun 2023
Family
1 review
2.7/5
Posted on Jul 23, 2023
We've arrived before check-in time and waited for about an hour till we got the room ready. The receptionists were either dumb or newbies because they asked for Egyptian ID AND our US passports AND our American marriage certificate, which is against the hotel policy for foreigners. I had to set them straight and didn't allow to put my marriage cert on file. We weren't escorted to our room (the hotel is really big), and we stumbled upon their supervisor on our way who helped us. We weren't asked to put a credit card on file for a deposit as usual (which is good for us, no complaints about that). These youngsters need to get some kind of training as it wasn't up to the hotel level. Lastly the room was clean and unfortunately I didn't get a chance to reward the cleaning staff as I haven't met him in the last day or know his name. I don't recommend this hotel for dual citizens. The hotel is also far from everything if you don't take Uber or have a car. The rooms are clean
Response from Property: Dear our valued Guest, Thank you for your comments about your recent visit at Triumph Luxury Hotel . We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in near future. Sincerely, Hotel Manager Amr El Kot
Mervat Mounir
Deluxe Room City View- Twin Beds
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2023
Everything was amazing.
Response from Property: Dear Valuable Guest :Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Google.Com.We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely,Hotel Manager Amr Elkot
Ayman
Deluxe Room With City View
Stayed in Oct 2022
Business travelers
170 review
5.0/5
Outstanding
Posted on Feb 13, 2023
Cooperative staff
Response from Property: Dear valued Guest,Thank you for choosing to stay at Triumph Luxury Hotel or Triumph Plaza Hotel and for taking the time to review us on Google.Com.We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely,E-Commerce TeamMohamed Mossad
Kaixuanguilai!nie
Deluxe Room City View- Twin Beds
Stayed in Mar 2024
Couples
30 review
4.0/5
Very Good
Posted on May 3, 2024
The hotel is more business-oriented and large in all aspects. It has an underground parking lot for 25 pounds a night, which is suitable for people who drive themselves. There are no shops around. The breakfast is normal, and the freshly baked Arabic flatbread is delicious. The construction and decoration workmanship is of poor quality.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Guest User
Deluxe Pool View Room - Twin Beds
Stayed in Jul 2024
Business travelers
8 review
4.5/5
Great
Posted on Aug 29, 2024
The hotel I booked for a business trip to Cairo is relatively quiet. It is convenient to charter a car to the airport if there is no traffic jam. It is also convenient to charter a car to the scenic spot.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Suqin
Grand Deluxe City View Room
Stayed in Jul 2024
Business travelers
11 review
4.5/5
Great
Posted on Sep 4, 2024
A luxury hotel in New Cairo, with a huge lobby and security check at the entrance, it is quite safe.
The room, bathroom and bed are all very large and quiet.
There are various construction sites around, and it is dusty.
There are quite high-end shopping and dining within a 10-minute walk.
Transportation can only be done by car.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Guest User
Deluxe Room City View- Twin Beds
Stayed in Jun 2024
Business travelers
19 review
3.2/5
Posted on Jul 25, 2024
I booked for three days, but within an hour I wanted to change it to Monday and Tuesday, a total of two days plus Friday. The hotel agent said the hotel did not agree. Ctrip also said that black diamond customers can cancel for free. They are all scammers. In the end, the customer service lady was pretty good and gave me an extra 300 cash coupon. I still lost 1200.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear your openion , kindly note that your reservation was Non Refundable & Non Amendable , this is why we cannot amend it . We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Endetangwan
Grand Deluxe Room City View - King Bed
Stayed in May 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel has a good location, beautiful environment, clean rooms, good service attitude of the staff, convenient transportation and travel. I strongly recommend you to stay here.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot
Guest User
Deluxe King Room With Pool View
Stayed in Oct 2023
Other
43 review
1.0/5
Posted on Nov 8, 2023
The hotel staff are very kind.
In particular, the front desk supervisor was very impressed with his work.
He had a strong sense of responsibility and worked hard for his customers.
I will never forget the smiles of the bellmen.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest : Thank you for choosing to stay at Triumph Luxury Hotel and for taking the time to review us on Trip.Com . We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Amr Alkot