Super 8 by Wyndham New Castle

Room needed to be refurbished. Bathroom sink was plugged up and leaked water on the floor. No usb ports for phone charging. Just not a very nice room

I chose this motel due to its low price and moderately good reviews. I paid in advance to get the best rate. The room it self was clean and bug free. The water pressure in the shower was good. There were two mini fridges and a microwave in the room. But there were a few things that were missing. First of all there was no elevator and our room was on the third floor. No big deal for me but my wife has bad knees. There was a coffee machine and ice bucket in the room but no coffee packets or drinking cups. Windows were open at the end of the hallway filling the hallway with 90+ degree heat and high humidity. There were individuals hanging around the front of the building that made me wonder if illegal activities were occurring.

Staff members were extremely excellent

Toilet wobbled off the floor, ac unit wouldnt even turn on. Staff was friendly for the most part, but was slow getting to the desk. Stains on the bedding, and the curtains freighed, even the skin knob fell off

No tolit paper in room upon arrival. A empty gatorade bottle behind nightstand. TV had no channels that worked.

The hotel room stunk like cigarette smoke Smoke alarm was beeping shower leaked so bad it flooded the shower and the floor in the bathroom

The room smelt horrible of someone previously smoking in it along with the toilet leaking water all over the floor. When telling someone at the front desk they just said they will let their boss no but did not offer me a different room or potentially money back.

The person at the front desk was so extremely rude, unprofessional. I would never stay there again.