Lochside House Hotel & Spa

Had a family members wedding here and everything was superb. The staff, the location, the views, the food, the drinks, the rooms/lodges, the cleanliness was second to none. The spa/pool was amazing. If anyone wants a weekend away in Scotland i would highly recommend! The lady who's name i have unfortunately forgot who made sure the wedding went to plan did a fantastic job. Thank you for a fun experience!

We were given gift vouchers for a stay and decided to use them for a stay which included dinner and breakfast. We had a garden suite - the room was nice with a big comfy bed. We arrived around 2.30pm and headed straight to the spa. To use the spa facilities outwith the times of 7pm-9pm it was £10pp. We were given a towel each and shown where to change and enter the spa. We were told that robes and slippers were only offered to those that had booked a treatment. The spa itself is pretty underwhelming. A “vitality pool” which was just a large jacuzzi with broken tiles and buttons held on by tape. And a sauna and a steam room that were turned up far too hot, you couldn’t sit down without risk of burning yourself. After spending 45 minutes we decided we had enough and headed back to the room to chill before dinner. Dinner was good, the food well presented and my partner even saying it was one of the nicest rack of lamb he had tried. (See photos) Unfortunately, within half an hour of finishing our food and being back to our room after dinner, I was violently ill. Whether this was food related or not I will never know but let’s just say I’ve been put off haggis and black pudding for a long time! For the prices charged I definitely think you can stay at a lot nicer facilities with so much more to offer (check Ribby Hall Spa nr Preston - amazing!!). Unfortunately I had a terrible time due to illness but all in we were both really underwhelmed at the facilities and would not return.

Treated my fiancé to a spa and chose 'lochside house hotel spa and lodges' due to the popularity and high standards. However, extremely disappointed and not worth the money. I paid £70 for two which I would view as overpriced for the facilities. Some people had robes and slippers and we were not offered these. The locker which we were given did not fit our bags, extremely small and did not have the choice. The facilities were small, over heated, and not much to offer. They only had 6 seats and an oval bed which was not enough for the people attending. There were signs saying '... steam, sauna and pool', asked if there was a pool and the lady pointed to what was a 'jacuzzi' two pressure taps and bubble pressure points. The steamroom was closed, so only had the choice of a jacuzzi and sauna. The hilton which is £10 offer a nicer variety and service than Lochside. The jacuzzi bubbles were too high, and the place was too warm which made you feel slightly ill. The water sink with cups beside did not have a message to let you know if this was drinking water or not. Extremely disappointed

We went as a group of friends for the day to have the Lochside experience in the spa. The staff were amazing! They were so friendly and helpful and made the whole experience very relaxed. They gave us a whole lot of treatment choices we could pick from and nothing was a bother. My therapist Lisa was extremely good and was knowledgeable when explaining what I should expect from my treatments and explained what she had found with my reflexology. We will definitely return as the treatments were top notch and the surroundings are stunning. We had a two course lunch in the restaurant included in the package which was absolutely gorgeous and the service was so good too.

Location beautiful. Lovely restaurant with beautiful surroundings. Food very good with excellent service. Ample parking and lodges available to rent. Golf course next to hotel. Easy to find as just off main road. Spa facility and hot tubs onsite. Ample stocked bar.

My friend and I come for a spa overnight stay at least three times per year. The staff are always professional and pleasant. Emma (receptionist) was very helpful on Sunday arranging and booking our next two stays. Thanks again your patience was much appreciated. The evening meal menu for gluten intolerance was very good. Both my courses were delicious.

Having to ask to order drinks after 10 minutes wait and then when enquiring where they were after another 5 minutes, and to be belittled by an arrogant head waitress was not what we wanted. Having been to many of the companies lesser restaurants this was not 4* quality of service.

Totally amazing hotel! Me and my mum are currently having an overnight for my birthday and the room is amazing, immaculate and super cosy. Staff are also wonderful. Lovely gent offered to carry our bags to our room! 10/10. We couldn’t find the remote control for the TV, and within 5 minutes we had a new one sent to our room. This has been my favourite hotel stay ever. The spa is also amazing, the girls are so lovely and I had the most amazing massage. Will be coming back for sure. Food in the restaurant is also 10/10!

The communal areas of the hotel are stunning and well maintained as well as the grounds but the hotel rooms are not up to standard for the price per night. The garden room we were in and paid extra for was in worse condition than a 3 star hotel. Veneer peeling off the side of the shelf above the desk and you can tell this isn't something that has just happened. The bathroom floor missing grout in quite a lot of areas. The bathroom door has been left to rot, the water damage on the inside has ruined the veneer, simple upkeep of varnishing the doors would prevent this water damage. The door clearly hasn't been maintained as that type of damage doesn't happen overnight. We went to the spa in the evening, we asked for robes and only one available. The Spa is opened from 7pm to 9pm for guests and we arrived at 8pm but were asked to be out for 20:50 so they could start cleaning. I think cleaning may have already started as the chlorine levels in the pool were hurting our eyes and we hadn’t even dipped our heads under. The pool is similar to the rooms, it is not maintained. There is plenty of tiles missing, I would go as far as saying it is easily into the hundreds of missing tiles. Standing on the loose tiles is not pleasant and all around the pool customers including myself have picked up the loose tiles and left at the side of the pool. Some of the switches on the wall by the pool for the different jets are held on by tape, you'd think that would be high up the list for repair. We went into the sauna and the floor was too hot to stand on, the temperature gauge in the Sauna read 115 degrees! It was too hot to sit on the wooden bench. A standard temp for Sauna is 70-90 degrees. As I said before, the communal area and the grounds are stunning but the rooms and the spa need more attention especially for the price per night.