Hotels near Reserve at Squirrel Run, New Iberia

This is a place where I always stay this time I noticed that the staff was a little younger that does the cleaning and did not do a good job as the other workers did they just need to stay on top of it just cuz it looks clean does not mean that is clean they need to just wipe and mop up floors cuz there spills from the previous guest

I stayed at this Courtyard for 5 nights through January 23, 2020. The first wonderful person I met was while I was checking in. Devin is a professional, courteous and extremely helpful yong man that assisted me with everything I needed (where to eat, visit and shop). He is very patient and I appreciated his advise and kindness. I also met Jason, a great gentleman who took the time to show me my room to assure it would meet my needs! He is a really considerate and plesant! The same is true of Delania (I sure hope I spelled this correctly). Her personality and welcoming attitude is wonderful. She would ask how my meal was, what I did and was sincere in her querries. She is wonderful! I met Teresea the one night she was scheduled to work while I was there. What a special, vivacious, outgoing and exuberant nice lady! She had a cold and I was going to Walmart, so I got her some cough drops-you would think I gave her $1M! She was so appreciative and thanked me several times. I wish I could have spent more time with her-she makes you feel great! The housekeepers I met were so friendly and kind! Jeanie and Rea are awesome. Rea did an extra quick cleanup of my room one evening and refused a gratituity for her efforts. How special she is! Lyle (Maintenance) had to come to my aid on several occassions due to a persnickity light/outlet and was outgoing, very helpful and very competent. The bottom line is there are so many special people I almost fogot to mention what a nice property it is! The exterior is inviting and kept up nicely, the Lobbt is spacious and hospitable. The rooms are spacious, laid out well and extremely comfortable, clean and quiet. I especially enjoyed the pool and hot tub! Very relaxing and clean. I had one small issue with the water temperature in my shower and I was thrilled to see that Management immediately got involved. Sam, the Assistant Manager, is an awesome man with a great demeanor and ibviously respected by the Staff (they told me he knows how to get things done)! Sam introduced me to Brian, the Manager who has recently come to this property. All I can say (and see) is that Brian and Don are incredible Leaders that have an awesome group of people that like their jobs. The winners? Us, their appreciative guests! Thank you from Room 231 and every other room in your great hotel! Please forgive me if I omitted any of the other great people I met. I sure hope Marriott knows what great folks they have at this property!

This place had potential, but definitely fell short for a disappointing weekend stay. We were in town for a baseball tournament and chose to stay here due to it being a newer property. We usually always choose a Marriott hotel due to being a member and collecting points for future stays. The area surrounding the hotel was great. A positive for this hotel is that there are tons of restaurants and shopping right around the hotel. Upon entering the hotel we noticed that all of the trash cans were overflowing. When we arrived in our room we noticed that there was only half a roll of toilet paper, no Kleenex, and no laundry bags. The room was large, but did show some wear and tear. Everything appeared to be clean. There was a full size refrigerator which was definitely a bonus. Our room was not cleaned the next day and towels and toiletry items were not replenished. Although there was a coffee pot there were no cups or condiments. The breakfast downstairs was minimal, crowded, and dirty. They were out of coffee by 9:00 am. When we returned to the hotel the second evening all of the trash cans were overflowing again. It just had a dirty feel overall. We stayed at the Springhill Suites River Ranch the last time we were in the same area and had a much more enjoyable experience. If you are looking for a moderate option in this area I would pass on this one. There are better options at around the same price point.

The entire staff had friendly, professional, disposition. My room was clean with enough towels. The bed and pillows were quite comfortable The breakfast bar was very nice, there was a wide variety of items to choose from. Covid-19 intructions were displayed to remind guests to practice social distancing. I would return to this hotel and recommend it to others.

The staff here was friendly and great. The rest is a mixed bag. The rooms are showing quite a bit of wear, and the housekeeping was... odd. Though I got new towels (or maybe they just refolded my old ones?) and some new soap, they never made the bed. Also, the shower had two bottles of body wash and one of conditioner but no shampoo. In my parents' room, there were some old potato chips and an empty soda bottle in their room when they arrived. Also, their phone did not work at all, and mine had a flashing message light that would not go away (I had to cover it at night). The room smelled a bit musty and always felt slightly damp, too. The bathtubs are patched and really just need replacing, and there are small holes in the blackout curtains. Things like that. We did also use the pool, which was a good temperature (not sure, but it felt like maybe it was heated). We had it to ourselves, but there were only two towels left, and they were more like dishtowel size. Lots of bugs in the pool, too, and people had left clothes out to hang on the pool fences. The pool area had quite a bit of litter around, and the rail at the stairs was loose, but it did also have a handicap chair.