Volando Urai Spring Spa & Resort Reviews

A very enjoyable experience. Weather has not been good but it has not affected our holidays at all. The tranquility and peacefulness of the hotel and nearby areas were impeccable. The selection of reading materials in every corner of the hotel was impressive. I had my breakfast in the quiet cafe and the random choice of the book redeveloped my interests in reading. Food and service in the chinese restaurant were of high standards. Relaxing in the onsens were most soothing. Will be back again.

Service: Top service! Staff were very friendly and the concierge spoke fluent English. Location: Relaxing! There’s a cute food street within 10 min walking distance from the hotel. Enjoy the beautiful teal water too! Amenities: Loved our hotel room - corner room with a view of the bridge! The hot spring area was not too crowded and enjoyable!

Perfect view and service!

Immediately after arriving, afternoon tea was served. I was able to relax at the hotel without going out anywhere. I'd definitely like to visit again.

The hotel is in an excellent location, surrounded by green mountains and green waters. The lake also exudes light smoke, making it feel like you are in a fairyland. Although the room has traces of time, it is clean and has a private couple. Facing such beautiful scenery, lighting the aromatherapy of your choice and listening to soft music, it is indeed a good place to cleanse the soul and escape from the pressure of the city. In addition, the room rate also includes breakfast, dinner, afternoon tea and late-night snacks for two people. You can meet all your daily needs without leaving the hotel. There are Chinese and Western options for dinner, and the taste is also good. Stayed for two nights this time and will come again next time.

Completely abandon the business model of family and parent-child tourism. Family parades with children are advised not to try it lightly.

I had high expectations after reading the reviews, but it was actually one of the best hotels in my travel history. It's great in every aspect, including the rooms, hot springs, view, and food, but I think the best part is the staff who take care of you 'comfortably and attentive'. It was a level of service that could not be imitated with hardware or facilities alone. If I come back to Taiwan, I will definitely stop by again.

The environment and hygiene are good, and the food is very satisfying. However, when booking, I asked the hotel to prepare roses to celebrate my girlfriend’s birthday. I was disappointed when there was no reply.

I was very happy to receive smiling faces during check-in, massages, and meals, and was able to spend a relaxing time.

Friendly service and beautiful environment

The quality of dinner should be improved

C P value is not good enough

The hotel service staff is very considerate and the service is very good. Although the hotel is not new, it is well maintained

Nice environment👍🏻