Hotels near Hershey＇s Chocolate World, New York

How do you say this hotel ... The Times Square photos you see are most likely to include this hotel. It's really in the most lively core area. Although the rooms are all soundproofed, they must be crowds when they go out ... The hotel's own bar has a unique view, but it is difficult to catch. The rooms are in good condition but not luxurious.

We stayed around thanksgiving time. Great hotel to be close to the Macy’s parade. We only had to walk 1/2 a block. The hotel has 2 hotels in one. Which can get crowded when getting on the elevators. Room seem smaller than most hotels. With just enough room to move around. Hall way are extremely thin allowing foot traffic to be as single file line. Room service for cleaning is every 2 or 4 days. You have to let front desk if you need anything replenished. They will stock you up and night time, so be prepared to have a visitor at night. Unfortunately we were too tired to get up for breakfast. So we missed out on it and can’t review the breakfast. Hosts were nice and welcoming.

The hotel facilities are very new, the rooms are very comfortable, there are kitchen utensils, even a dishwasher. The hotel is in a good location, and the surrounding buses and subways are very convenient, after all, it is in Times Square. There are many people in the hotel, but there are many elevators. There is breakfast in the lobby with many varieties. The overall feeling is very good. Next time I go to New York, I will choose to stay there. Just like the name of the hotel Home2, this is the second home for travelers.

We stayed here again after liking it during our stay in 2019. Speedy check in with helpful staff. A good first impressive. This time we were on the 15th floor and unfortunately you can hear the noise from the street as we were facing out onto the very busy 8th avenue. Better soundproofing is definitely needed. Last time we were on the 30th floor and couldn’t hear a thing. The room was a good size for central New York, really comfy bed and pillows. All very clean. Good sized bathroom with lots of places to keep things. Breakfast can get very busy but the staff didn’t stop and you didn’t wait long, if at all, to be seated. Great choice with everything you could ask for for breakfast. We asked for a late check out which cost $80 to keep the room until 3pm, we were happy with this, but you could have stored your cases if this wasn’t available. The location is perfect, can walk to most of the main attractions. Lots of subway stations within a 5minute walk. Lots of restaurants and cafes around. Overall a good stay but if we visited again we might think of staying elsewhere because if your unlucky and your room is on a lower floor it’s just too noisy.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

It was neat. I was worried about leaving my toothbrush behind, but when I told the front desk, they kindly gave it to me. Thank you☺️I had a great rest!

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.