85 West Street At, Albany St, New York, New York State, 10006View Hotel Details
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New York Marriott Downtown Guest Reviews
4.4/5
Very Good
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(122)
Positive reviews(34)
Reviews with photos/video(9)
Great location(13)
Awesome stay(8)
Negative reviews(4)
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
10 review
4.5/5
Great
Posted on Nov 25, 2024
Great hotel stay at a v decent rate for NYC. Location accessible to Charging Bull and WTC.
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Dec 7, 2024
Be Cautious:
There was a hidden cost of U$ 50 per day(Destination Fee???) in addition to the total cost paid to Trip.com already. Without further explanation, the charge was credited to my credit card number after check out. If this kind of hidden cost has proper ground and be charged to all the visitor of Marriott New York Downtown with no exception, it should be informed before reservation and be included in the total cost (accommodation expense, tax and other expenses that a customer should pay). I believe this kind of practice is unusual and unacceptable for international visitors.
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Guest User
Deluxe King Room
Stayed in Aug 2023
Couples
1 review
1.0/5
Posted on Aug 15, 2023
Overall experience at this Marriott sucks… There’s barely a friendly welcome face given at the front desk. And room service call can never be connected during the night after 9pm. Our only need (2 pairs of slippers) was met 50% (only 1 pair was sent on the next morning…). Overall the room is clean and nice, but the AC makes the room quite wet. No recommendations will be given by me.
Guest User
Deluxe Two Double Room
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 29, 2024
环境:very Good.
服务:great
Guest User
Deluxe Two Double Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The room was spacious enough for New York, and the floor was wooden except for the bed area, which was nice. The staff was friendly, and the location was right in front of One World, so it was perfect for traveling downtown.
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Alvaro Oceguera
Deluxe Two Double Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 11, 2024
Good hotel overall! Location three blocks from the subway, a very good secluded area to rest after the hustle and bustle of the whole day.
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MandyM
Deluxe Two Double Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Excellent location~
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Laochen76
Deluxe Two Double Room with Hudson River View
Stayed in Jul 2024
Family
24 review
4.0/5
Very Good
Posted on Jul 19, 2024
A decent room with an unbeatable view of the Hudson River. The World Trade Center and the 911 Memorial are nearby. It's a good choice. The restaurant downstairs is great👍🏻
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Guest User
Deluxe Two Double Room
Stayed in Nov 2024
Family
9 review
3.5/5
Posted on Dec 15, 2024
The staff service attitude is average, but the rooms are large and clean. For breakfast, the eight fixed hot foods every day, bread, yogurt are gone, not even the most basic cereals and milk, and the taste is average, but can be full. There is an extra charge for wifi.
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Guest User
Deluxe King Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Beautiful hotel a stone's throw from the World Trade Center, Starbucks inside the hotel
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Guest User
Deluxe King Room with Hudson River View
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 26, 2024
I didn’t pay anything for my consumption and the waiter even cheered me on. It’s really nice.
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Guest User
Deluxe Two Double Room
Stayed in Nov 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Dec 21, 2024
It's pretty average. In a place like New York where land is at a premium, it's pretty good.
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Guest User
Deluxe Two Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The room is tidy and very close to the Statue of Liberty cruise ship and Wall Street
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Guest User
Deluxe King Room
Stayed in Apr 2024
Business travelers
31 review
2.0/5
Posted on Apr 6, 2024
The flight was cancelled and I had to stay in NYC for a day. This is probably the worst Marriott I have ever stayed in. All the shortcomings are there:
1. The room is old and dim; the elevator is very slow, and there is no slope to enter the hotel. I just walk up several stairs. Didn’t they consider large luggage and disabled people when designing it?
2. There are people making loud noises in the corridor from morning to night, and the sound insulation is too poor
3. They don’t even provide bottled water. I called to ask for two bottles to be delivered. The waiter slammed the door? His face was black and smelly.
4. The toilet and 🚿 are very bad, and the curtains are difficult to use
The only advantage is the gym, which is relatively large. Just think of it as paying for fitness and free accommodation.
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Shancaiyitang
Deluxe King Room with Hudson River View
Stayed in Mar 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The location of the hotel is very good, 5 minutes walk to the World Trade Center. The view of the Hudson River is beautiful and you can see a beautiful sunset. Highly recommended, I will choose this hotel next time I come.