JW Marriott Essex House New York Reviews

Amenities and Entertainment are excellent!

The location of the hotel is very good, with Central Park just outside. The hotel staff are also very nice and we had a great stay

The Indian guy at the front desk of the hotel was not serious about his work and had an arrogant attitude. He reminded us that the room payment had been paid, but he still charged a very high advance payment. After we asked to re-operate, he still did not do it. He only told us to return in three days, but three days have passed and the money has not been credited. The noise outside the room was too loud and disturbed the neighbors. There was no mineral water in the room, and the parking fee was $100 per time, which was too low in cost performance.

The room is small, and the service and facilities do not match the hotel star rating.

The location is good and easy to get in and out. The room is slightly small but clean and tidy, the housekeeping and service response is timely, and the front desk and luggage service are professional and enthusiastic. The overall feeling is good👍

This is a hotel I stay at multiple times every time I come to New York!

Be sure to read the bill carefully.