Candlewood Suites NYC -Times Square, an IHG Hotel Reviews

The room would be great if things were working…the thermostat needed to be brought right up to the unit to sense temperature controls; the microwave didn’t work and they could not fix it, had to wait 36 hours for a follow up repair, that did not work-a huge inconvenience. And then a room cleaning was scheduled but housekeeping never came after a 6 hour wait.

The hotel is right in the center, very convenient for you to connect to the main points of new york. Fully furnished rooms and new equipment. staff is very slow and stocky still. do not help guests when checking in.

Good!!we were in new York first time And this location was very good

We had a pleasant time staying at this hotel. There was no issues we had, and it was relatively close to all that we needed

This is a dated property. Great location and good service by staff.

So good I liked this hotel bcoz time sqr so near me so this location was very nice and transportation also nearly

It's very good. It's very close to the exhibition hall and the surroundings are convenient. But if you don't go there for a few years, there will be more and more homeless people.

A pretty decent place! But the next morning, I was surprised to find out who the housekeeper was and who came in through the door. I called it from another lake, but I feel like I found my room in the wrong place I can't speak English, so I'll talk later in Papago, so I'm sorry It's good value for money, but make sure you have a double device!

The system reminded me to comment, so I thought I was obliged to explain. The hotel facilities are relatively old, and the heating system is just a hot air blower, which makes a lot of noise every time, making the room extremely dry. It is said to be a hotel but the management is very casual, similar to an apartment. At the same price, you can find a good room at a nearby hotel. I wouldn't book it if I wasn't in a hurry, and I probably won't next time.

The room smelled musty. The water in the shower was never hot. No shampoo no body wash. No room cleaning service was provided for four days. There are only two elevators on the 40th floor and one is often broken. In the future, I will not choose this hotel if I don't have a hotel to live in! ! ! One of the worst hotels I've ever stayed in.

Others are okay, the air conditioner is not good and the sound is very loud

It is very comfortable to play games in the hotel

Good location, cheap price, good front desk service attitude! I went to check-in around 12 noon and they gave me the chance to store my luggage, but they didn't store my luggage after 3 pm.