Truss Hotel Times Square Reviews

Although it is walking distance to and from times square, I would avoid staying in this neighborhood. On the map, it looks close to the Chelsea area but its actually in Hell’s Kitchen, which is poor and dirty. There were homeless people right outside of the hotel and there isn’t security in Truss Hotel. At night, there is only one receptionist on duty, the entrance is not locked and anybody is able to enter and access the elevator without a hotel key. I did not feel safe staying in Truss Hotel. Cleanliness was acceptable, you can tell it was probably renovated within the past ten years. It is understaffed and they are not flexible at all regarding early or late check ins/outs. I would rather splurge more next time on a hotel with better security measures.

There were **** smell we had to switch to a different room

A great hotel in the center of New York City, with good value for money, a gym, very convenient, convenient transportation, many supermarkets and food around, and a great location.

Very good, big room, good hygiene!

The room is clean and tidy, the facilities are complete, the service is good, and the environment is satisfactory.