Hyatt Place New York Chelsea Reviews

Service is terrible. Especially receptionist. Very unhelpful

The receptionist's communication with the person is very bad.

Very small, mainly for viewing

The hotel is so bad, I will not stay there again, and I don't recommend it to anyone. The first problem is that the room feels like it has no sound insulation, equipment, or air conditioning. At night, the sound of gongs and drums can keep you awake. I don't know how this new hotel is built! Secondly, the hotel has 4 elevators🛗, which are not smart at all. No matter who presses the button, all elevators stop on each floor. If you live on a high floor, it takes 20 minutes to go out and wait for the elevator. The elevator doors close very quickly, so you have to be vigilant at all times. There are 4 elevators, and you have to rush over as soon as the door opens, otherwise you will miss it and have to wait again. In addition, the service staff does not have a dedicated elevator for service. They share the elevator with the guests. They take mops, garbage, and everything else to the elevator and squeeze with other guests. It's so sour! The only thing that can make me leave one point is that the view is not bad, and you can see the Empire State Building.

Bad review, the room is small, going up and down the stairs is very difficult, and the elevator is not enough!

Too...too...expensive (blame my own poverty 🤦), the view from the room is nice. Maybe because it is in the center of New York, the hotel lobby and public spaces are quite cramped.

The room is small but the facilities are very new. I overslept because of jet lag during breakfast. The chelesa community is very good. It is considered cost-effective in Manhattan. The room can see the Empire State Building.

Good location, convenient for travel

High cost performance,

The view is nice There is no need to go to see the night view as it has a great view.

A pretty good family

Very good service attitude

The room is very small, the sanitation is not good, there are few elevators in the building, and it takes 20 minutes to wait for the elevator to go downstairs.

very pleasant experience