Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Reviews

Good location. A good value hotel in midtown. Very accessible to public transit. Clean and proper room but might be a little small if you bring two large suitcases.

36 street location lots of road construction jobs firemen came at mid night, we all went to lobby by stairs. all guests gathered at the lobby. ppl all were worrying and quite tired. but no workers came and sent a confort. quite disappointed

Excellent location. Room is of decent size for New York. Staff is friendly and can store luggage for you if you arrive early.

Very convenient location, easily accessible to major streets and shops. Double bedroom are spacious, clean and comfy. Staff are nice, polite and responsive to our needs. Surely will come back again to this hotel next time we visit New York.

Everyone has been so Nice and kind 🥰

Great location near to Penn Station, Time Square, Hudsons Yard, within walking distance. Bed was super comfy, I would have loved to stay in all day to maximise my stay.

the hotel is nice and modern; rooms are more specious compared to stanadrd NYC. unfortunately the area is full of homeless and it's not safe to walk alone in the evening, despite it being really central and close to metro stop.

Everything was great, except that we were told that we had daily housekeeping and we did not. They only came once and didn’t took the trash out, there were no bins on our floor either for them. Had a 6 day stay and towels were only changed 1 time, no toilet paper given either when finished as housekeeping didnt showed up.

Great experience with friendly staff.

great service! 💖💖

The room was very clean. The service attitude is very good. The location is good, there is a subway nearby and very close to Times Square. The air conditioner is built in, so it will be noisy at night. Everything else is perfect. There is a gym on the 6th floor. But for clear water, you need to go to the sixth floor to get it yourself. If you want breakfast, it's $22 per person. Personally, I think breakfast is a bit expensive.

The location is close to places to visit, but the street it is located on is not very good, cleanliness is average, the hotel is a bit old, the staff was helpful

Convenient transportation, considerate service, worth recommending

The cleaning was perfect, and the reception staff and all the staff were very nice. The rice was also very good. They treated us politely even though we couldn't speak English. thank you.