TownePlace Suites New York Manhattan/Chelsea Reviews

Decent place to stay! The free breakfast is good plus. I definitely recommend it.

I don’t understand why there are so negative reviews for this hotel, the hotel is brand new and I did not face any elevator waiting issues even during weekends. Surely coming back to this plave when I am in New York.

Although the room is small and fully functional, the subway is just outside the door. It is very convenient to go to various attractions. The breakfast service is good. Coffee, bread, yogurt, sausages, and fruits are all basically there, and more are added constantly.

There was a kitchen in the room, and it was stylish and clean.

The room is really small and there is no mineral water in the room. Fortunately, it is very new and clean. It takes a long time to wait for the hotel elevator. The front desk has a good attitude and the location is perfect.

The room is newly renovated, the room is small and compact, the breakfast is good, the transportation is convenient, the toilet smells bad

With breakfast, the location is also very convenient, the room design is very reasonable, microwave oven, refrigerator, and tableware are all available. The facilities are relatively new, but the elevator is difficult to wait a little bit.

The location is good, the waiting time for the elevator is too long, there are 4 elevators for 600 rooms, and some patience is required during peak hours

The accommodation environment and services are all available in the Chelsea area, which is also a relatively safe area. There are only a few subway stations around, and there are quite a lot of food. The room size is definitely not as big as it looks on the picture. After all, it is Manhattan, so don’t expect the place to be too big hahahaha Others Well, there has been no free bottled mineral water delivery for the next few days. It seems that it has not been delivered to the hotel. Apart from this, there is nothing to complain about.

The room is a little small, but it's neat and clean, and the location is good.

Staff was friendly and helpful. Great location, and clean. Although breakfast was complimentary, the meat was frozen and questionable, it won’t stop me from staying here again.

Unless I'm traveling for work and require room to spread out, I prefer my hotel rooms to be more like monastic cells with minimalistic and efficient use of space and in-room comforts. First off, the staff was easy to work with, especially while keeping them apprised of my request for a late check-in. The hotel was easy to find from the train station. Check-in went by seamlessly. The bed was comfortable and not lumpy. The linens felt fresh and clean. I especially enjoyed the underfoot feel of the floor in the shower. It wasn't luxurious like some places I've stayed, but it had a pleasant no-slip texture that was a joy to feel after being on my feet all day. The blackout curtains did their job. Although I would have preferred a little less light coming from beneath the door to the common hallway, it's a trifle. Breakfast was simple, clean, tasty, and didn't feel like breakfast was being made from the remainder of the hotel's pantry like too many places I've stayed in 2023, especially at hotels west of the Mississippi. Check-out was easy and quick. I like this place. Wish more places were like this.

The rooms were very clean and maintained well. The front desk staff was very nice and helpful through our visit. Great location to get to many areas easily.

I loved that it is right in the Chelsea flower market. So lovely. In kitchen in room was a dream. Everything was clean and the complimentary breakfast was better than the reviews suggest. For sure coming back there.