Hotel Pergola Jamaica JFK Reviews

It was fairly good but didn’t meet my expectations

Delta was amazing checking was great the trip status update was amazing and I love the deals Hotel checking was easy and the deal was super cheap

GOOD HOTEL WITH LOW BUDGET, VERY CONVENIENT LOCATION, ALL FOOD STORES JUST OPPOSITE OF THE HOTEL. EASILY ACCESSIBLE TO ALL PUBLIC TRANSPORT

I booked that hotel for the 22nd of April. I had a long flight from China. I arrived at the Hotel 2 am, wanted to checkout 5 hrs later for an other flight. I was denied access because check in time was set for before 3 pm. The person at the service desk told me that there’s nothing they can do that I have to rebook and pay cash money. They were not polite at all. Run by Bangladeshi people, very rude. The place smelled like ****, No sens of Customer Service. As I couldn’t change or cancel my booking. I had NO other choice but to pay an other UBER back to the Airport, slept there, wait for my flight. I would rather pay money Not to stay at that slum so call Hotel. I’m deleting my trip. Com as they couldn’t do otherwise. I’m a world traveler. I wouldn’t recommend that hotel to even a Monkey. By the way once you made a mistake on trip. Com wile booking, you’re toast.

It's called an airport hotel, but a taxi from the airport costs 40 dollars. The hotel service is not good, the environment is bad, and there is not even a hair dryer. The corridor is full of ** smell. The quilt is dirty. Avoid it! !

Very bad place, surrounded by mainly Indian communities, poor environment, very noisy

The room is a bit small, but there are rooms with over 1,000 yuan in the local area, so if you have one that can fit in

Shower didn't work properly. There was no cleaning of the room. The towels were not changed. The trash was not taken out. Room with sticky floor. Torn curtains. Lights in the room and bathroom didn't work. They charged 50 USD for early check-in. Room key always stopped working. Very far from Manhattan. Very dirty neighborhood. Lots of noise at the broker.

Beautiful environment and fresh air