Hotels in Lower Manhattan, New York

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!

So, I know New York is expensive. I get it, but I wasn't prepared for my experience in this well know brand of hotel. On check in I experienced the first 2 red flags. Firstly, I was asked when I wanted house keeping. After paying just over $400 per night I couldn't believe the question. I was then informed there was no restaurant and pastries and coffee are in the lobby to take. Perfect, no ability to get a decent breakfast. I was given 3 tiny bottles of water to take up with me, if you want more during your stay you need to pay for it. The room itself was clean and the bed was comfy, but the decor in the hallway and rooms were drab, dated and run down in desperate need of renovation. I tried to use the iron in the room and it started smoking. Thankfully I didn't set off the smoke alarm. The shower had to be run for ages to get hot water. Not great if you're rushing out on the morning. When house keeping did come the room was left clean, but they didnt replenish the milk so i had no milk for coffee in my room. Very annoying. The only good thing about the hotel was the reception staff . They were very pleasant and helpful. They responded quickly to any of my queries which was great. The bed was also comfy. So that's it, a cheap and basic experience for a ridiculous price.

I booked the Fairfield Inn for a last minute stay in Chinatown and the room is awesome! The room is very clean and tidy and of decent size. There's plenty of room to lay your luggage and personal belongings down and still have room to walk around. There is also an iron and coffee maker so you can stay in and get comfortable. There are plenty of restaurants and nightlife steps away from the hotel. There is also a Chinese supermarket if you need to purchase snacks and goodies to munch on. I highly recommend this hotel for all it has to offer in Manhattan!

Every inch of land is very expensive, probably hotels in New York are expensive and small😀 The room is small, the air conditioner is too loud, and the hot water is not hot enough Sanitation needs to be told to the front desk one day in advance The general environment is very general, and the surrounding environment is similar to domestic second- and third-tier towns The pursuit of comfort and careful consideration of the environment The experience is too average

The waiter is very good, the front desk is also very friendly, but there are two points that are more painful. 1, the towel is very hairy, and has a pungent taste. 2, when leaving the store, the luggage stored at the front desk actually charges , two boxes

I spent an overnight trip with my best friend at the Sheraton Tribeca and we both really enjoyed ourselves. She is a gold customer and they upgraded us to the Club Floor which was really nice. We got a room on the 22nd floor with an excellent view of Tribeca and the surrounding Canal Street neighborhoods. You could see a lot from our room with the views to the rivers and the roof top gardens. Our beds were perfect and we both fell asleep when we got there. We both took a rest and then went down to the Happy Hour they had for club members and relaxed out on the Terrace. That also had nice views. It was nice to have a snack as neither of us were very hungry. We both slept really well as the beds were so nice and firm and I went out like a light at 9:00pm later waking at four and then at six. I had not slept that well in a long time. The rooms were really quiet and we both got a good rest. The Club Room also had a nice breakfast with scrambled eggs, sausage, bacon, pastries and fruits. It was a nice meal and was just enough to start the day. We sat at the counter overlooking the Hudson River and just relaxed while we ate. We went back to the room and relaxed and watched a movie until it was time to check out. It was a very pleasant morning and we had a nice stay. The location was also perfect too within walking distance to Little Italy, Chinatown and SoHo and Tribeca restaurants and the subways. Overall it was a wonderful stay.

Was able to check in early which was great after a long flight from uk. Room had everything we needed included toiletries, hairdryer, safe, fridge and coffee machine. Also had a clothes steamer although was unsure how to use this. Bathroom was lovely and bed was comfy. Room had a/c .Hotel was a short walk from the subway and lots of eateries by the hotel. Deli’s and restaurants. Walking distance to the water(pier 11, 17 and Staten Island ferry). We were also able to leave luggage after check out. This was securely stored using a ticket system. There was no charge for this. Room deposit refunded same day as check out. We loved our stay.

Attentive service, the front desk helps to contact the car very patient, the location is very good! Just in Chinatown, it is very convenient to eat and drink. The gathering point of various Chinese groups is just a few minutes away from the hotel. The room size is not small, quite new.

We just completed a quick one-night stay for a concert at Pier 17's rooftop stage (Blondie - Deborah Harry can still rock the house at age 77!). We arrived via ferry from the Highlands in NJ (excellent way to travel, the views are amazing.) The hotel is less than a 5-minute walk from the terminal. Using the chat feature on the Bonvoy app, I requested an upgrade to a riverview room from the standard room on points I booked and an earlier check-in (1:30 PM). They immediately updated my room type on the app and there were no issues checking in early. We had a nice view of the East River. The room was your typical small NYC size, but very functional. Everything was spotless, with plenty of towels, etc. in the bathroom. There were 4 small bottles of water in the mini fridge, which was a nice touch. We took the $20 food and beverage credit as my Titanum welcome gift, in lieu of the 500 points, thinking we would have breakfast at the hotel. That was the only miss-step we had - the breakfast was overpriced at $25 per person. There was a small buffet (oatmeal, scones, croissants, meats and cheeses, bread, fruit, and glasses half-filled with vogurt - with most of it practically empty) and you could get one egg dish cooked to order. The eggs came with nothing else on the plate. They discounted the buffet to $20 each for my status and then we got the additional $20 off - so the bill was $20. If we stay there again, I'll probably use the $20 in the market and eat breakfast elsewhere. All in all, we found it highly convenient for what we were in town to do. I would definitely stay there again if going to a show at Pier 17 and/or arriving by ferry.