Hotels near Rockefeller Guest House by Philip Johnson, New York

Just outside the window is the hotel outdoor machine, the view is very bad

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

Safe, clean hotel for female solo travelers. Early check-in with additional price, but the front desk helped me get a room upgrade with check-in. Awesome hotel, although rooms are small like any other hotel in NY. Only downside was not a lot of food options in the hotel, food wasn't great and was overpriced.

We always stay at Marriott, although I rarely use my Bonvoy membership. I always book our hotel through trip.com. The fridge had a bottle of Coke that had been drank by the previous guest. The hair dryer bag is dusty. Everything else looks good. They provide free water during check-in and a raincoat in case of rain. The breakfast seems decent for the price.

Pros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.

The location is not far away from Times Square (around 10 min walk), with kitchen, hot water (self boiled, which is not often in NYC hotels as they do not often offer kettle). A large refrigerator is offered, the host replies message promptly and all the check-in instructions are clear. The only thing that I think could be better is that I chose to stay at the ground floor, which still left some decoration smell. I think it could be better to choose to stay at the second floor with easy access to the kitchen. Recommended to stay at it at NYC since the price is fair!

The room is clean and comfortable, Landry area and snake area available. The location is perfect, many tourists areas around by walk

The hotel Is very modern and clean but the pool did not open until 3pm and closed at 9pm. This was very disappointing because the pool looked nice. Also the gym closed at 9pm. The staff were not customer focused and not very helpful. They looked irritated when we asked them a question. The parking fee is also too high and should be cheaper. If they change the parking and pool rules and teach their staff to smile and be pleasant I would consider staying again but if not, I probably will not stay their again.