Newbury Town Centre South A339

Located next to Winchester Cathedral and close to High street, the hotel is quiet and comfortable.

No early check in available. Towels in room looked poor quality. Pre-paid Dinner and Breakfast. Dinner splendid quality, service and value. Breakfast a disaster. Supposedly serving until 11am bur from 10.20 very limited items available. No tomatoes or beans only 2 sad fried eggs so asked for a poached egg poorly cooked and presented. Bacon ok but few Sausages left were overcooked. My wife despite prepaying full opted for Continental but no yoghurts or croissants. £10.99 for muesli, toast and tea. Newbury South never again.

The evening meal was great along with the breakfast being fantastic! The staff were very welcoming, the hotel is in a great location. Many thanks to Jane the manager platinum service, we will definitely come back and stay. 10/10 super value for money 💰

What an amazing stay I had at this hotel with my family! I would highly recommend this hotel to anybody who is thinking of staying in this area! A massive thank you to Jane theyer the manager and her colleagues for making sure our stay was just perfect! 5 stars all around!!

The waiting staff at this place are rude and disinterested. I will not be staying here again. Always waiting around to check in,book a table, wait for them to take your order. And very rude, the food when it came out wasn’t bad at all……………………..

Premier Inn charge a premium rate but you shouldn't expect a premium experience. The rooms are pleasant but that's where it stops. The air conditioning in the room is very temperamental and there is no option to open the window. The bathroom needed a deep clean with brown stains in the base of the toilet pan upon arrival. The bathroom also lacked sufficient towels for two people as it appears Premier Inn have cut back on the spare towel that used to be provided. The room rate allegedly includes free WiFi but the Free WiFi is unusable (under 0.2 Mbps). Seems a money making exercise to get you to pay extra for the Ultimate WiFi package. But beware even the "Ultimate" WiFi only offers about 4-5 Mbps (sub 3G speed). The majority of the staff are helpful and friendly but the Manager just didn't care and was totally unhelpful! Such terrible customer service from the manager who had a poor attitude and whose best suggestion for solving the issues we experienced was to speak to Customer Services in 2 days time when they reopen (after we'd checked out)! Premier Inn seem to have grown very complacent over the service they provide and the prices they are charging! You can get far better value for money elsewhere! Such a shame to see what was a great brand going down the pan!