Name: Courtyard Thousand Oaks Ventura County
Address: 1710 Newbury Rd, Newbury Park, California, 91320, 1710 Newbury Rd, Overseas, United States
Rating: 4.5

Courtyard Thousand Oaks Ventura County Reviews

Courtyard

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호텔은 좀 오래되보였어요.
방도 뭐 나쁘지는 않지만
큰 기대는 하지마세요.
약간 오래된 모텔 느낌!
그래도 비치는 좋았어요.
야외수영장 있으니 놀기좋아요.
청결도는...잘모르겠어요.
세탁 서비스 3불이라서
잘 이용했네요.
세제는 프론트에서 1불에 별도구매.

The hotel looks a bit old.
The room is also good.
Don't expect too much.
It feels like an old motel!
But the rain is still good.
There is an outdoor swimming pool, so it is a pleasure to play.
Cleanliness...I'm not sure.
Laundry service $3
very useful.
Detergents need to be purchased separately at the front desk at a price of $1.

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

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Korean

All Room Types

King Room with Sofa Bed

Room With Two Queen Beds

Two Queen Room

An a dedicated Marriott hotel chain family we were truly taken back by a very bad stay experience on 5/22 to 5/23. I attempted to contact the hotel and the corporate office yet recieved a form letter type apology with no true correspondence back from Marriott to resolve such an issue. A Mr. Gustavson wrote apologizing for the trash in front of the hotel the urine looking substance in the elevator and the multiple tour buses parked outside of our room which were noisy throughout the entire night and early morning hours making it impossible to sleep.  Mr. Gustavson also gave me an email that was incorrect. As I stated the noise in the rear parking lot all night long was very disruptive relative to getting any sleep in room #205, which was adjacent to where the buses and people were talking etc. all night long.  I just had shoulder surgery and we were up in thousand oaks to visit the gravesites where my wife's parents are buried. We have never experienced such a disturbance and disruptive environment while staying at one of Marriott's hotels.  We also reported the overflowing maintenance trash cart in front of the hotel with trash sprawled all over the sidewalk etc. as I noted it was just left of the front doors as I pulled into the parking stall by the handicapped space. The trash cart was a large gray wheeled unit used most likely by maintenance to clean rooms etc. We also reported a liquid mess in the elevator which we noted looked like urine.  The entire experience was less than expected from the Marriott chain and without a phone call in return or reimbursement of the 20000 Bonvouy Points I spent on this nightmare stay.  We were certainly not informed of the big tour buses and activity in the parking area adjacent to our room which should have been disclosed and surely we would have declined and asked for another room. The caution tape in the parking lot does indicate this was a predetermined plan and we were the victims of a poorly selected room.  Needless to say, we will not be returning to this location and are truly disappointed that Marriott chose to ignore my letter to corporate and correspondence to the hotel.  I would not recommend this location.

Very happy with this hotel. We had a 2 king room (who even knew this was a thing?), which was great with my two kids.   We loved the heated outdoor pool and hot tub - awesome. That was the best part.   The front desk staff were friendly and helpful.   The hotel was clean.   Only downside is that our tub drained slowly.

Beautiful location, helpful staff and very clean, comfortable accommodations!  We asked for recommendations for dinner and went to Plata taqueria.  The food was amazing.  We would definitely stay here on future visits.  We didn’t have time to enjoy many amenities, but everything looked wonderful!

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Discover 106 reviews of Courtyard Thousand Oaks Ventura County, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Courtyard Thousand Oaks Ventura County Reviews: 106 Verified Reviews Latest 2024 | Trip.com

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Courtyard Thousand Oaks Ventura County Reviews

Courtyard Thousand Oaks Ventura County

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