Holiday Inn Express Newcastle, an IHG Hotel

This is a very unsafe hotel and they have the audacity to lock the escape door! We booked two rooms as a family and upon check-in we were informed that our rooms had been assigned to different floors. Because our family's luggage was packed together, we had to walk back and forth between the two rooms. As a result, we couldn't start the elevator to reach the corresponding floor because we didn't have the key card for another room, so forget it. When we chose to take the stairs, we discovered a more serious problem - the escape stair door could only be opened from the outside, which meant that when we entered the stairwell to go to my family's floor, I could not open the stair door to enter that floor. I'm locked in the stairwell! What's even more frightening is that there is no signal on the mobile phone and there is no way to ask for help. So I had to go underground, push open the door to the outside of the building, and enter through the main entrance. They knew that we were separated into different floors and there was no communication between different floors, but they did not inform us when we checked in, which caused this to happen. Being locked in an escape passage is a trivial matter, but the fact that the escape passage is locked is really scary in retrospect. In the event of a fire, firefighters cannot open the door and enter the floor for rescue. Do firefighters have to climb a ladder and break a window to go upstairs? Or take the elevator? This hotel has no sense of safety

酒店還不錯

環境不錯，

環境不錯，推薦入住

Facilities: The hardware is good, but the water temperature fluctuates. Hygiene: Overall good, good Environment: Good Service: Good