Hotels near Old Colony House, Newport

Not always so generous with my stars -- but, thanks to GM Par Excellence Kaynisha we had a great stay for our cousin's wedding! From check-in to check-out, Kaynisha (and her staff) made our experience seamless. Rooms were spanking clean and well-appointed; breakfast was not over until all who came were satisfied -- no breakfast straggler went without a meal. I had never before seen a breakfast buffet replenished at ”closing” time! Kaynisha is a ”local” and a source of great information; she pointed my husband and I to a great spot for manis/pedis (in fact, my French gel mani is still intact over 2 weeks later!) and for lobster rolls. Kaynisha has been at this property a long time and has direct experience in almost every aspect of the hotel's operation -- no wonder she knows just what to do and what guests appreciate. This was a great choice for family -- a good hotel value, kind and knowledgeable staff, good breakfast choices, a never-ending cup of coffee whenever you needed one and accessible to Newport proper. Try it out!

From the time we stepped in we were greeted like old friends , service was top notch but not stuffy , our room over looking the ocean was spectacular . Dining at the Lawn Terrace , magical ! I can’t say enough about the beauty property and the outstanding team , they went out of their way to accommodate our every need , whether we asked for afternoon tea , well after hours , they made sure we partake of every single goody that comes with their delicious Darjeeling . A memorable stay indeed , cannot wait to go back

I like to start off with positives - great breakfast with many delicious options, comfortable bed, cheerful and courteous kitchen staff. Our checkin was less than friendly or professional. Our first room had black mold which was clearly visible in and around the ceiling air vent. When brought to the attention of the front desk person, we were not only challenged but advised nothing could be done-thery were full despite a well lit ”vacancy ” sign. The front desk staff finally relented and magically another room became available. It was basically the size of a walkin closet. The young lady at the front desk was clearly inexperienced. Not once was there an apology for the inconvenience, ”how do we make this right” just another example of how customer service is long gone. We were told that parking was included at the time the reservation was made however we had to pay for parking at the rate of $20 a day. Our last day, despite a locked door and DND sign on the doorknob housekeeping let themselves in while we were sleeping. We were jolted awake. If all you want is a decent room and great location- walking distance to everywhere-this is the place for you. We won't be back and would not recommend. The front desk staff needs training in hospitality and customer service. Combative, argumentative and, really unfriendly and unwelcoming.

I wish there was a rating between poor and average. I thought I'd give this hotel a try especially from their Instagram photos only to be disappointed with our very outdated and dusty room . It's not worth the overpriced rate of $360 (w AAA discount) for the off season . We stayed in a Narraganset King Water view w balcony room which was far away from the lobby in the Captains Quarters convention hall area. I even spoke to a manager as I was leaving how disappointed we were and how they need to definitely renovate their bathrooms for safety. The tub has old glass sliding doors with an extra step that can be difficult climbing out of . My husband slipped and had nothing to hold on to but the towel rack that looked like it was about to break off . We were also surprised to find over $35 in taxes (hotel and room tax plus a $25 resort fee which was not disclosed when I booked over the phone, but stated it was in the confirmation email. Maybe it feels like a resort in the summer, but not in March. fyi, they will also put a $125.00 hold on your credit card for any add;l pending charges . There is a safe in the closet and a small fridge, but hard to find hidden in one of the nightstands. The walk to down town was about 15 minutes and there's a small park before the bridge to Goat Island. Not much walking to be had on Goat Island . NO info was given for parking at the hotel in advance, and don't fall for the crazy expensive overnight valet prices $35 . There's self parking, but just not close to the lobby. The lobby looks nice and modern and we did not visit the restaurant, so we can't rate that , but this hotel needs room improvements and we will most likely not return . Do your research and read the reviews before booking . Honestly , there's so many better hotels in Newport for that rate.

The location of the hotel is OK, next to the ferry terminal, the view outside the hotel is good, breakfast at your own expense, very general, the lobby is bar-style, drinking mainly, not suitable for parents, suitable for people who like to drink a bar, the hotel does not provide drinking water, We rushed to the nearby supermarket to buy drinking water, and deducted a deposit of 250 knives a day. It should be convenient for those who like to drink. We booked a sea view room, but it is still different from the sea view room on Ctrip. The slanting window edge, crowded in the corner of the window to see the seascape, there is no space for two people to sit, and in the Ctrip platform reservation, before leaving the store to pay a 35 knives, saying that the third-party platform did not count Hotel accommodation costs, this little ninety-nine makes people feel very bad! ! For the first time in my life, I encountered this weird situation! Friendly reminder: In fact, there are similar and more square view hotels on both sides of the hotel! After visiting a circle, I found out that I regret it!