Club Wyndham Newport Onshore

We were sent to a different property. I was called while I was on my way to Newport. There was no availability for our prearranged property location. I won’t ever rent there again.

The pictures do not do justice to how nice and beautiful this location and condo are! Absolutely stunning property and views of harbor!

Love this place! Can’t wait to stay again

Currently, my family and I are renters and not owners, and the lodgings are moderately expensive. This is the third time we have visited. Each year it seems that guests are crowding the rooms to get “more bang from their buck,” and the experience is becoming less enjoyable. My children are contemplating becoming time share owners but are reluctant due to concerns about this location in the future.

NEVER EVER book here! It is a lie. We booked our summer vacation to Newport in January. All good reviews, had a pool for the kids & right in the center of Newport. We got nervous over the last month after reading scathing reviews. I called the resort and Airbnb to make sure everything was in order. We live 6 hours away. I even called the day before arrival. We closed our business for the week to get away, which which we have never done before. . We drove up early as check in is at 4 and we wanted to get alittle in before check in. They called at 2 to say there was a pipe burst and water main break by our unit. This is what they say to every bad review I’ve read. They offered us a place 40 miles away. That is not what we booked and would never have. We thankfully found another place for only 2 nights that was in an attic on our own. I have chronic back issues and the stairs were very hard to do as they were twisted. I had to have help. Still we were thankful as to not turn around and go home for our kids we’re so excited. We had to pay again out of pocket as there return policy is 15 days. They book places they do not have or will. I do not want this stressful event for anyone else trying to have a nice relaxing time with your family or friends. I am contacting Visa, the Better business bureau & have already told abnb to take them off the list. I have never had an issue with Airbnb but they were not very helpful at all. And this happens a lot. Shame on you. Fool me once my bad, fool me twice, they should know better.

Great property in the heart of Newport - so convenient to everything. The unit was spacious, clean and comfortable. I would return there in the future.

We got a great rate for a two night stay in March. Had a 2 bedroom modern apartment.

Our resort was in a great location and our accommodations were spacious and clean.

All the reviews about booking this hotel with Extra Holidays is true. They will cancel your reservation without notice. We booked at the Newport Onshore and when we went to check in they said our recreation was cancelled and they needed to relocate us. This was just 2 hours before check in! They first tried to rebook us at a standard hote 20 minutes away when we booked a two bedroom condo with a kitchen. Only after the great staff at the hotel found us another accommodation at their sister location on the wharf did they put us there. This took almost 3 hours and the new accommodations still did not have a balcony and the pool was under construction. So disappointed in Wyndham for allowing this third party to overbook rooms and not notify people in advance. I will say all the staff on both properties were apologetic and special thanks to Vanessa at Newport Onshore for going above and beyond. But this is not how you do business and this would never happen at Marriott. Be warned. What you book is not what you get. I will never book a Wyndham property again until they fix their booking.