Red Roof Inn & Suites Newport News Reviews

Been staying here on and off for a while now, always impressed with the room and employees.

Excellent price-quality. With the rates they charge, you can say that this is a good hotel. Keep up the good work

It was dirty nasty attitude employees

All pleasant

This place had roaches bad i had to complain about the tv i had to turn it off every 15 minutes to reset it and the staff never came to fix it holes in the wall and it wasn't clean

3rd time staying at this hotel. Convenient to fort eustis base. Booked 3 separate rooms this time All 3 could have been cleaner. Floors were clean but not mopped Mini fridges broke or missing parts 1 room didnt have a microwave when it should have 1 room no trash can. Beds are hard, sqeaky and uncomfortable in every room so far. View out of 1 rooms Window was all trash behind the hotel on the ground. Only 1 outdoor table for all buildings. Other guest were loud and inconsiderate

It's big and spacious but I'm being charged for a room that's not a sweet and the room I'm in the back window has broken glass in it so only one doing the whole room

It was clean !!! They remodeled it !!!! Security doors work at entrance .. the shower was like a severe thunderstorm i loved it it was clean!!!!!!😭😭😭😭😭😭

Horrible blood stains on the floors roaches unknown human hair in the beds and sinks and toilets microwave smelled like lysol.

Sheets were dirty and stained. Random strands of hair were on both beds and there was iron or ironing board in the room. It’s better than being on the street but I’m not in a rush to stay there again

Property is very low key and quiet. Nice rooms at an affordable rate and nicer than any other Red Roof I have visited. Unfortunately, the bathroom floor was dirty and there were noticeable bugs so I would only rate the cleanliness as being average.

The room was really clean except there were a plie of dry leaves behind the main door. I think they must have blown under the door cause there was a huge gap, and there were no garbage cans in the room which was wierd.

They also would not refund me for the two nights that we didn't stay due to there were no working locks on our bedroom door and there were cockroaches. Cardio room was also tore apart ceiling falling down with paint on the floor. We were more than happy to pay for the one night we stayed until we found the cockroaches they would not reimburse us for the other two nights that we did not stay.

The entire room had been completely remodeled except the mattress which was very uncomfortable so we didn’t get an entire nights rest the whole weekend. The people in the room next to us were very noisy late at night and early in the morning which kept waking us up and making our dogs bark but other than that the stay was pretty good not to far from malls,stores,restaurants,Yorktown,& Williamsburg which are great places for shopping and dining.