Esplanade Hotel

We have been coming to the Esplanade Hotel as a family for the last 10 years. We wouldn’t stay anywhere else. It is just perfect for family’s. It is only a 3 min walk down steps to the beach. Rooms are lovely. Breakfast is great. Staff are all amazing. The Amy’s in the restaurant. Claudia and Chris on reception are very helpful. We can’t wait to come back again in a few months.

We booked 2 nights stay and we had a very relaxing stay, I also took my dog and my girlfriend and we all felt spoilt, We where lucky enough to book when the kids went back to school as its a family friendly hotel and it wasn't busy so we experienced the quite time and thoroughly enjoyed the peace as I can imagen how hectic it can get with kids running around. We didn't want to venture outside the hotel so we payed for a package that included a 3 course meal and breakfast and we didn't regret doing that as both nights we had something different and really enjoyed the food and to choose anything from the menu was a bonus as some places don't allow steak or mix grill in the offer so I really enjoy the stake on my last night. Staff where brilliant couldn't fault them at all, bar staff very well trained in cocktail making and was some of the best cocktails I've had. The swimming pool, jacuzzi and sauna was a nice to relax in. I would definitely stay there again, I will just wait until kids are back in school as this is a dog friendly hotel and was the reason we choose to stay and didn't disappoint. Experience the best sunset I've seen in a very long time while having my meal.

Very kid friendly. The staff were very nice. The facility is a little old, the floors creak when you walk, and the most difficult part is the amount of unnatural fragrance they have in the room -- I assume to cover any dank smells. My family is very sensitive to these kinds of unnatural, chemical smells. Literally, my tongue hurt all night.

We had a great stay at the Esplanade Hotel for 1 x night. All staff were really friendly, the bed was sooo comfortable and the facilities for children were fantastic! A great location right by the beach, we loved our morning beach walk! Will definitely return when we can. Thank you for a great stay.

We had a wonderful stay here. We took up the option of the pre bookable 3 course meal and it was excellent value for money and very enjoyable. We used the cocktail bar and also the pool and spa. I would highly recommend staying at this venue. This staff especially make a real difference with an energetic and can do approach. They always seemed to be buzzing around but smiling and happy to help with anything we needed. The hotel is great but the staff's attitude is the cherry on the top.

Have just got back from a long Bank Holiday weekend stay with a group. Everything from making the booking via email, to correspondence leading up to our stay was great and efficient. The stay itself was great, swift check in as we arrived late. Everything was explained to us by friendly faces. The rooms were bright, clean, fresh and well equipped with everything we could need. The whole stay was wonderful, the hotel is in a beautiful location and we saw some stunning sunsets. The restaurant catered to us perfectly and I'd like to specifically mention a young lady (I didn't get her name but a petite blonde with a spotty blouse) really went out of her way for us. She managed our needs in both a friendly and professional manner and her efforts were very much appreciated If I'm ever back in Newquay. I'd stay again with out a doubt

Great hotel room the food was good as was the amenities the location was lovely overlooking the beach which was perfect. The staff were all really nice and couldn't do enough for you hope to visit again when the summer has arrived Only gripe would be parking may be difficult when busy

We booked the Esplanade Hotel for a special occasion, for one night over the Easter weekend, and specifically requested the best room with the free standing bath tub. When we arrived we were pleased to be able to check in at 1pm, and we had the room we had asked for. The receptionist was friendly and gave us the relevant information. That evening we ate in the hotel restaurant, and were seated with amazing views over the sea, which was brilliant. The chef kindly made salads for us, as he had just changed the menu and had taken it off, yet we were really craving it, as had looked previously at the online menu, so we really appreciated that. The only let down was our side order arrived so late that we had pretty much finished our mains by then. That night however we were awoken 3 times, which somewhat tainted our stay. When you pay that much in advance for the best room in the hotel, for couples, it’s very shocking that the reservation team would book a group of young lads right opposite us. This group started banging doors and loudly banging then at 3.30am, talking loudly, going along the corridor in and out of each other rooms. It started again at 4am, and the last bout 4.45am. We were totally shattered as I realise the hotel can’t control what other guests do, however you do expect to get a nights sleep, as that’s what we book a room for. The guests were totally ignorant to do that, but the blame rests with the person who would book them opposite that room. We had to pre book a breakfast slot, and the coffee took ages to arrive, we had finished our first course, and when it did arrive the waitress had given us tea, not coffee. The porridge was dry and rubbery, and did not come with the honey etc it said on menu. I didn’t bother to ask for it as by that point we were just glad to be checking out. The restaurant was quite empty, so it wasn’t like they were making mistakes due to being packed. We did enjoy the stay to a point, it’s just little things that could easily made it so much better. We did think as we had been in touch with the hotel on the phone and via email, and had paid a lot of money for the one night in said room, and that it was a special occasion, that they may have added a small touch to our room, but nothing. We realise it’s more extra charges for such things, but a little gesture would have gone a long way. We have stayed in 3 stars before and had more perks. It’s a good hotel, and we realised it was family friendly before booking, which we have no issues with at all, it’s just the large groups who want to go out clubbing and boozing all night. Which wouldn’t have affected us if we hadn’t been saddled with them opposite us. So sadly not the stay we were so excited for.