The Beresford Hotel Reviews

Such a perfect little hotel. Right on the coast with with a beautiful view. The staff were so kind and accommodating. Cannot recommend enough.

Good location near to the beach, train station, shops, room is very big, receptionist is very friendly and helpful

The double rooms on the front (sea view) are pretty nice. Gorgeous beach is overlooked. Staff are nice and friendly. Ignore the reports that this was a place holding asylum seekers. Classic UK seaside hotel.

Great location and nice sea view right in the centre of town , short walk to the beach and shops , pubs etc . Stayed for one night , hotel was clean and got it for a great price , only thing we didn’t get a breakfast and was an extra £20 but Wetherspoons is just up the road for a breakfast . Would recommend this hotel if you want a cheap stay in Newquay 👍

It has a very historical style, I like it very much.

Myself, my partner and my daughter came to visit the beresford as part of a caledonian trip. When it was first booked I called and asked for a sea room view and they said there are no family rooms with sea views but when we arrived we were very happy that we got one. My daughter had her own single room coming off the main which she loved. The room appeared to be clean and tidy just small but couldn't really complain. Would of been nicer to have one slightly larger due to the amount of days however as we had the extra room for my daughter that was the comprise. We were rushed off the coach as we arrived at 18:25 and told we had to be down for dinner at 18:30. That didn't happen as we had to get our keys (this was easily done the staff were prepared to just take our names off paper and pass the key straight over) however the lift was so small. It said it fit 4 adults. But as a family of 3 with 3 suitcases. My partner had to walk up the stairs as we didnt fit. So the queue for the lift took ages. The decor is very outdated on the hallways and landing. Paint jobs weren't finished. It looks as though someone painted and they just left the bits they couldn't reach. Door frames were battered and doors weren't cut to size properly. We had to go the restaurant quickly where they was a menu. We had a choice of 4 starters mains and deserts. There was no (kids) menu or options for children. The staff said they didn't know a child was coming. After explaining things that my daughter ate they were very accommodating and went to cook something different for her. The food on the menu wasn't great. It seemd like a great menu at first but the quality was poor. 4 nights in total we were there and the first night we ate the food but wasn't impressed. The 2nd night we picked at the menu we didn't like any of it really (the fish and chips was ok) the third night we ordered again and my partner ordered the cheese pasta and it was cold inside when the girl came to take the plate away he said the pasta was cold inside she just said ok what do you want for desert? So the first 2 nights my daughter was asked and accommodated for but we weren't given an option on the third but there was things on the menu that night she would eat. The fourth night we decided to eat out as we weren't happy with the menu when we had to choose it at breakfast. You are given a sheet with the menu on which you had to choose for that night. The breakfast was very standard. Not a lot of option. Hot plates of sausage, hash browns, bacon and something that is supposed to be scrambled egg. The toaster has 5 slots and you have to choose the setting. It either burns or takes ages to brown. There was an option for cornflakes, branflakes or muesli. A yoghurt option in one big bowl, no individual flavours and a ready made fruit salad. There was also 2 options of pastry. The tea and coffee were already in premade pots. You also had to wait a long time for everything to be refilled as we seemed to get there

Stayed for 4 nights as part of a coach trip . Hotel overlooks the beach and is a short walk to the town centre. Room was basic and clean, it looked like it had been recently renovated. Floor was creaky but the building is old. Corridors are dated and some renovation is needed. All staff were friendly and hardworking. Meals were excellent. Buffet breakfast and a great choice for dinner. All in all a great stay. I would return

After reading mixed reviews regarding the Beresford hotel I wasn’t too sure what to expect. Don’t have any concerns booking here, yes a little bit tired in places and it’s undergoing a change of ownership so there wasn’t an alcohol license in place when we went. You could take your own drinks in so no problem. The staff are excellent!, very helpful and friendly. The rooms are clean and comfortable although if you’re a big person and have mobility problems the lift might be a bit small and best ask for a lower floor room. The meals are good with a reasonable selection although limited for vegan / vegetarians. Three star hotel and yet some people expect five star facilities. We went on a coach trip to Cornwall with Caledonian travel, well organised with excellent drivers and staff. Will definitely travel with them again and would stop at the Beresford but Newquay is tired and needing some redevelopment.

I read some really negative reviews before coming here.I found that the hotel was very nice.I booked a single room and got a double in stead .My friends on the bus also got double rooms .the bed was clean the towels looked brand new and toilet looked as if it had just been decorated.The buffet breakfast was very nice and quality of the evening food was excellent.Everyone at my table had different opinions and we all were pleased.The hotel is straight across from a fantastic beach and the shops were only 5 minutes away.All the staff were very friendly and entertainment was great.

Worst hotel we’ve ever stayed in ! Avoid ! Filthy room, full of unsavoury people. Had to pay for parking separately- despite being told parking available. The only good thing was ladies on reception who were very friendly and nice. Tiny lift with blood on walls and sanitary towels thrown around inside and outside of it.

All transfers were smooth and on time. However the length of the journey to from North Wales to Newquay was gruelling, 10hrs there and 11hrs back. The Beresford hotel is more like a hostel. Its drab, the carpets are dirty and stained throughout the building. Our room overlooked other rooms, which in itself is not a problem. But the view from our window was of filthy external walls. The window latches in the communal area of the upper floor were broken with dirty net curtains. Most concerning of all were the fire doors in the stair well, which had large gaps at the bottom bewteen the door and the floor. Similarly, the room doors also had gaps. While we were staying there, the fire alarm would go off due to steam from a shower. Nobody flinched, staff or other guests, they were so used to it. If there was a real fire nobody would pay attention to it. Apart from the hotel, Sheering's continue to use it despite its awful reviews, we had a nice break but would not recommend it to anyone else and we will definitely not be using Sheering's in the future.

Excellent value for money! Stayed for 4 nights with a coach trip and was not disappointed. All the staff I encountered were professional and very friendly. - a credit to the hotel. Our room was clean and there was plentiful hot water. The meals were tasty, hot and there was a good variety. The hotel is situated in a great spot, just a short walk from the town centre. I would not hesitate to recommend a stay here.

Our first trip with our puppy Franco, we had a amazing time in the hotel, really great experience. There was a lady at the desk, couldn't get her name, but she was in hers 50's 60's, she was amazing and very welcoming. She made our experience even greater. Big shout for her and thank you for everything you did for us 🙏❤️. Really nice view from the room. Definitely we will come back.

The location is wonderful. The hotel’s bar has a very warm atmosphere. Very clean and modern facilities, with a very nice breakfast. The workers, Roger and Ionela were more than kind and helpful, specially with the check in and out. They also recommended us numerous activities to do during our trip. 100% Recommend