Hotels near Greenbank Garden, Newton Mearns

This was one of the best ever experiences I had in my 20 year long travel and stays. Especially I would like to mention this girl on reception the day we checked in, was excellent and exceptional. This hotel is no less than 5 star. I will recommend to everyone plz do try once and you will see it for yourself

First class hotel with excellent staff and rooms,I stay here every week while working up Scotland. The rooms are modern and spotless with everything you need. All of the staff who I have got to know over the last year are excellent at there jobs and can’t do enough for you.breakfast is very good with plenty of choices, evening meals are good also. I would definitely stop here with my family rather than just for work

Overnight stay for concert at armadillo great location for this, free parking was a bonus! Service in bar restaurant was poor but this was down to lack of staff not the staff ability otherwise ok . Was a bit pricey for the room but the hotel was fine had no real issues

Having stayed here a few times before due to its location and reasonable price, I was left disappointed this time. I had booked this hotel because for some reason every hotel in Glasgow that weekend was unusually expensive. Hotels I would have expected to pay ＞£100 were £150/180. The jury’s was £111. A warm welcome from reception staff and the main lobby is modern and clean. The room we were allocated (618) was a bit dated. It was spacious because it was an accessible room, not at our request so maybe why it was cheaper than others. The above two points didn’t really bother us because it was just somewhere to sleep as we were attending a gig. Unfortunately we did not sleep very well. The windows didn’t do enough to soundproof the outside street noise, the walls were paper thin and you could hear the neighbours talking, plugging and unplugging electrical items- all minor quiet stuff which you shouldn’t really be able to here. Our room had a buzzing noise coming from the vent in the room which kept us awake til 7.30am… and then the neighbours started getting ready to check out. We never complained during the night because we were so tired after being out all night and the noise was intermittent so just when you thought you were back to sleep, it started again. The room was clean but as I said dated, and for this reason I don’t think I’d chose to stay here again.

Thank you to the staff, as a solo traveller I was quite nervous but I felt so safe. Check in was smooth and friendly. The hotel is clean, stylish and smart. You need your room key to use the lifts so I felt so safe going to my room. I stayed in a double room and it was so spacious! Everything was tidy and well placed. Even though there was a fun fair on the next street it didn’t really bother me when I shut the window. It was my first time staying in an apart-hotel and I would definitely recommend! I didn’t know that having ice in the freezer and cutlery would make me so happy haha. I could chill my water and have a lovely meal in my room without having to fork out for a more expensive takeaway. I used the Tesco express down the street to get myself fresh food. The bathroom had a lovely heated towel Rail too so I had the warmest, fluffiest towel! Down in the lobby they have a Brita water filter, board games, extra kitchen equipment and food and drink. Will certainly return if I ever visit Glasgow again!

I booked for 2 nights 15th- 17th September for leisure purposes. It was my 40th birthday and my husband had bought tickets to see Kevin Bridges at the Hydro next door. As a special occasion, we booked a Suite & decided to stay longer to make a nicer and relaxing stay. I booked via Booking.com earlier in the year. Extremely easy to get to the Hotel, easy to park & clear signage. Like the walkway into the hotel itself which kept us off the road and the parking tablets on Reception made the process very easy. (Not always a given in a City Centre Hotel - so appreciated) Check In- extremely efficient and staff were brilliant. Was disappointed to be notified that the swimming pool was closed & would be shut the following day from 1430. It was part of the reason I’d chosen the hotel over others in the area. Unfortunately got to the room and it wasn’t a suite. Went back down to Reception & issue was quickly resolved (thank goodness- over £200 per night for a standard double was not what I was quoted when first looking at room options) I received a drinks voucher for 2 due to inconvenience which I thought was a kind gesture. Suite- (1106) Liked the space & loved the views over the River Clyde & beyond. Carpets were stained in multiple areas, cupboards broken on all units, remote control for the TV in living space didn’t work, room service menu was filthy with food marks, and carpets were dirty under the furniture where I presume it was trickier to get a hoover although still very visible. There were bits of debris & dust under the unit in the living space. Even more off putting was opening a bottle of sparkling water provided and finding it had already been opened and someone had clearly taken a swig already. Bar- Decided to go and use our drinks vouchers in the Bar before getting ready for the show. Waited with staff not acknowledging us & talking whilst unloading the dishwasher. When eventually served, was advised I couldn’t have a cocktail due to the show next door. I have no idea of the rationale of this policy but didn’t want to question further. I recognise it’s not the bar staff that write the policies & didn’t want to cause any bad feeling. I asked for a large white wine instead & was then informed that I couldn’t have a large size with the drinks voucher & a medium was then promptly served. I would understand if I’d asked for a Dalmore 62 or a pint of Vodka, but I thought 75 ml extra of wine was tight & poor customer experience especially in the circumstances considering the voucher being received in the first place. I was then asked by the Bar Staff member “Let me guess, you got the voucher due to a problem with the room?” I agreed. “ Doesn’t surprise, this isn’t a good hotel” was the response. When sitting in the bar, I noticed other guests were clearly being served cocktails. I felt extremely put out by this & added to my overall bad impressions of the hotel. Next morning- breakfast in the club lounge- Helped myself to cereal, yo

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

My partner is in the jubilee and to save the travelling back and forward I’ve had a few overnights at the conference hotel. The staff are lovely and friendly. The restaurant staff are fab and greet and serve with a lovely smile on their face. Food is amazing too and very reasonable price for what you get. Will no doubt be back for more overnights in the future while my partner is in hospital.

I wouldn't quite go as far as to say I complain about everything, however I am the perinnial 'grumpy old man' when it comes to hospitality in the UK as of late. Also, I am not the biggest fan of the lower cost hotel brands and it is rare I right this type of review (it may be the first). However I have spent two nights at the Holiday Inn Express in Hamilton and I have been overwhelmed. The customer service at EVERY level was exceptional, occasionally you get one good member of staff but from check in, to breakfast and the simple questions they go the extra mile. The reception staff met me with a big smile and a warm welcome, my room was clean and well serviced and the reception is roomy and pleasant. Breakfast was the standard Holiday Inn Express, but cooked well and well presented. But that doesn't quite cut it, I had a few small questions, simply where I could print a document, get a cup of tea and find a gift for my partner (I forgot her Easter egg). None of this was too much and everything was sorted quickly. I probably spend 200 nights a year in hotels and colleagues spend significantly more, I will be exclusively using IHG going forward and recommending we all do the same. Thank you to all of the staff there.