Guest User
February 24, 2023
!!!WORST HOTEL EVER!!! If you easily impressed then come to this hotel and experienced it yourself! The time i arrived at 16:00, he told me to wait 20 minutes for the registration but for someone who also who work at the hotel, i knew the room wasnt ready. 2 first hours from the checkin time was hell because the air condition work so bad that i need to go downstairs to find fresh air. Decided to ordered food at the restaurant and it took them forever to serve the food, and it was awful. Rug was so dirty, bedsheet and low quality duvet and not to mention all of the stains, Cracked furniture, and half opened sugar sachet. The main problem here is, i CAN’T take a bath, wash my teeth or flush the toilet because THERE WAS NO WATER. WHAT WAS THE POINT OF HAVING A BEAUTIFUL INTERIOR but you can’t even give comfortable for your guests? I feel pity for the staff because they have to deal with all complained guests towards your hotel. Shame on you Sofia.