Guest User
February 23, 2025
This is my first time writing a review. We travel a lot as a family. But this is the first time I've seen such a dirty room. Hair everywhere. The floors are so dirty that your feet stick to the floor when you walk barefoot. My child walked from the front door to the bed and her heels turned black, covered in hair and some kind of trash. When I asked to clean the room, I was told that the staff had already gone home. The next day they came to clean the room, but after cleaning nothing had changed except for the bed being made and the trash can being emptied. Unfortunately, the room was booked for 3 nights. Because of the dirty floor, since my child was running around the room barefoot, the whole bed was covered in dirt, sand, and hair. And a separate conversation about the elevators. They were just stupid, first you wait for the elevator for 10 minutes, then you go in, and for some reason your floor doesn't press, or it does press, and then halfway there it goes out and you go to another floor. There is only one lift to the pool above, and only from the first floor.
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