71/10 Nguyen Thi Minh Khai Street, Ward Tan, Tan Lap, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
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1 night
Aries Hotel Guest Reviews
4/5
Very Good
26 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(26)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(5)
Marinessi
Deluxe Double Or Twin Room
Stayed in Sep 2024
Solo travelers
9 review
4.5/5
Great
Posted on Oct 12, 2024
I stayed for 3 nights. The booking included both transfer and breakfast. In fact: the transfer is paid (300,000), there was no breakfast (2 pcs.). A quiet place, probably the 4th line and not near the road, where there are endless mopeds. That's why the price is lower than in other hotels. For a budget trip. In the morning on the 2nd day (I turned on do not disturb on the 1st day) 3 maids came running at 9 am. Probably because it was the 1st floor (3rd floor by height), they changed towels, linen, gave water, washed the floors. Smiling and friendly girls. My advice: if they charge you for free services, collect receipts. So that you can later show the operator of your dream trip. All the best))
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vansay
Superior Double Or Twin Room
Stayed in Nov 2024
Couples
4 review
4.2/5
Very Good
Posted on Nov 11, 2024
Excellent room service, clean and moderately sized room. The price is affordable and not expensive. The clientele is more Chinese than European.
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Pan Vivian
Senior Double or Twin Room
Stayed in Sep 2024
Couples
2 review
3.5/5
Posted on Sep 20, 2024
Book this hotel and transfer to another hotel in a small alley, the reception is ok but transferring guests to another place is not very suitable
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Guest User
Family Quadruple Room
Stayed in Sep 2024
Family
4 review
2.7/5
Posted on Sep 19, 2024
Location. Price is good, but there is a smoking area in the hallway. The room looks clean when you look at it, but the soles of your feet get black after 5 minutes of walking barefoot.
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Phu Sy Nguyen (Sy P. Nguyen)
Family Quadruple Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel is spacious, beautiful and has enthusiastic staff, especially the large car park.
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vip997
Superior Double Or Twin Room
Stayed in Oct 2024
Other
15 review
3.0/5
Posted on Oct 29, 2024
The surrounding tenants are too scattered and noisy.
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천용
Family Quadruple Room
Stayed in Mar 2024
Couples
2 review
1.0/5
Posted on Mar 3, 2024
How does dog waste grow in a place like this?
Smell, cleanliness, location are all worst
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Guest User
Senior Double or Twin Room
Stayed in Nov 2023
Travel with friends
8 review
3.5/5
Posted on Nov 28, 2023
There is basically no hot water in the hotel. This is my first time staying in a hotel and there is no hot water.
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Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 17, 2024
The staff couldn’t be bothered to offer any form of assistance. They were rude, unhelpful, and seemed more interested in chatting among themselves than addressing guest concerns. On top of that, they made inappropriate comments and smirked when we asked for help
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 17, 2024
This hotel has the worst service I’ve ever experienced. The staff were disrespectful, laughing when I tried to ask for help and treating me as if my concerns were a joke. I’ve never felt so disrespected as a guest. Customer service is non-existent at this hotel. The staff were rude, disrespectful, and completely unprofessional. They laughed at our requests and didn’t bother to help at all. I will never stay here again, and I wouldn’t recommend it to anyone
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 14, 2024
Beware!!! They charged me extra upon check out, stating the "online prices were incorrect." I extended in person a night (also stating I was good to stay longer) before my original check out, and they still proceeded to lock me out telling me they sold my room already. So in the end, I feel pretty disappointed in their services. They didn't even seem to care the shower was clogged and not fixed until three nights after I arrived. Will never stay here again!
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 29, 2023
Our family stay at Aries Hotel was a mixed experience. The hotel boasts an extremely spacious parking lot, ideal for our large group of nearly 200 people. The service was prompt and efficient, especially when we encountered an issue in one of the rooms; the staff quickly resolved it. However, we noticed that the rooms were separated by rather thin adjoining doors, affecting privacy. We hope the hotel addresses this concern for a better experience.
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 29, 2023
My stay at Aries Hotel was delightful. The buffet offered a wide variety of delicious dishes. The staff was friendly and enthusiastic, though the management could be a bit more flexible and accommodating to guests' needs. What stood out was the hotel's pet-friendly policy, a wonderful feature that I highly appreciate.
Guest User
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 28, 2023
My experience at Aries Hotel was truly impressive. When an issue arose in my room, the staff handled it swiftly and professionally. They efficiently resolved the problem by offering to upgrade my room to a higher category without any additional cost. The new room was spacious and comfortable, providing a sense of luxury and maximum relaxation. However, one minor area for improvement is the bathtub size in the room, which felt a bit cramped and uncomfortable to use. Furthermore, the service and attitude of the staff were exceptional. They were always attentive and responsive, catering to every request with a friendly and prompt demeanor. Overall, despite some areas that could be improved, I was very pleased with my experience at Aries Hotel and will consider returning in the future. Thank you, Aries Hotel, for providing me with a memorable stay.
travel2703232
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 15, 2023
My exp at this hotel was truly amazing .The staff was friendly and even assisted me with a complimentary room upgrade. The discounted breakfast was worth it. I was particularly pleased to know that the hotel offers ample parking space. This alleviated any concerns about finding parking, adding convenience to my stay. The central location was also a big plus, making it easy to get around the city. One area for improvement is the room's soundproofing, as at times, I could hear noise from the adjacent room.