Muong Thanh Luxury Nha Trang Hotel Reviews
Muong Thanh Luxury Nha Trang Hotel
60 Trần Phú, Nha Trang, VietnamView Hotel Details
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Muong Thanh Luxury Nha Trang Hotel Guest Reviews
4.5/5
Great
48 review
Verified reviewsLocation4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(48)
Positive reviews(46)
Reviews with photos/video(9)
Awesome stay(13)
Great service(11)
Amenities were average(8)
Nice sea view(7)
Convenient location(6)
Negative reviews(2)
Anonymous User
Deluxe King Room with Ocean View
Stayed in Dec 2022
Couples
40 review
Posted on Dec 17, 2022
First time staying there so cant compre
But staff are friendly n polite n helpful
Quite convenient there
But room abit old cos it stated 5 star hotel
But view is nice
Response from Property: Dear Value Guest,Thank you for your recent stay at Mường Thanh Luxury Nha Trang hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay.Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon!Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
DJ Bella
Deluxe King Room with Ocean View
Stayed in Mar 2023
Couples
12 review
Outstanding
Posted on Mar 7, 2023
Good hotel! Good service! My view very nice! Will come back again
Response from Property: Dear Value guest,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
KKL715
Deluxe Twin Room
Stayed in Nov 2022
Friends
14 review
Outstanding
Posted on Dec 9, 2022
We definitely coming back again. Thanks.
Response from Property: Dear Value Guest,Thank you for your recent stay at Mường Thanh Luxury Nha Trang hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay.Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon!Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
Guest User
Deluxe King Room with Ocean View
Stayed in Feb 2022
Solo travelers
39 review
Great
Posted on Feb 6, 2022
The hotel is located in the center of city and beside the beach. A little crowed place but very good location. Hotel accommodation was not bad but nothing special. Unfortunately the display of elevator was wrong many times(The elevator was arrived but still wrong number of floor so confused many times)
Response from Property: Dear Valued Guest,Greetings from Mường Thanh Luxury Nha Trang Hotel!Thank you very much for letting us know about your experience of our services and facilities. We have made note of all the issues that you have mentioned including: the elevator situation, …and truly inform that this was comp¬letely repaired and fit wright after that. Besides, we always provide the training to our staffs to improving our standard of services. Please accept our apologies that your previous stay did not meet either your expectations or ours. Thank you for giving us the second chance to convince you about our services and facilities. It would more than happy of welcoming you back to our property, sometime in the near future. With our best regards, Nguyen Thi Thuong (Alice)General Manager
Jacky Le
Deluxe King Room
Stayed in Jan 2022
Business travelers
33 review
Outstanding
Posted on Jan 29, 2022
“Perfectly fine place. I reccommend it highly. Welcome drink while checking in, partners in every request, very quick and helpful responses. Absolutely loved staying there all of us. Went with family and friends. Center is close with taxi and with metro as well.”
Response from Property: Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Nha Trang! Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services and facilities. As a newest hotel in town, we receive your valuable feedback with appreciation and we hope to welcome you back to show you our improvement. With our best regards, Nguyen Thi Thuong (Alice)General ManagerMuong Thanh Luxury Nha Trang
Minh Anh
Deluxe King Room with Ocean View
Stayed in Mar 2022
Family
9 review
Posted on Apr 7, 2022
Old hotel, old facilities, old pool …. Everything looks aged
Response from Property: Dear Customer,
Thank you for choosing Muong Thanh Luxury Nha Trang for your stay in the coastal city of Nha Trang.
Your valuable contributions have been recognized and will help us improve and improve the quality of services for customers. The Muong Thanh brand is known by more and more customers and we hope to have the opportunity to welcome you in the hotels of the Muong Thanh system in the future.
Wish you health and luck.
Nguyen thi thuong
Branch manager
Muong Thanh Luxury Nha Trang Hotel
Luna235
Deluxe Family Triple Room
Stayed in Feb 2024
Family
2 review
Very Good
Posted on Mar 2, 2024
Near the center, convenient to travel, rooms are usually clean and okay
Original TextTranslated by Google
Response from Property: Dear Lunna235, Thank you for taking your valuable time to share your experience during your stay at Muong Thanh Luxury Nha Trang hotel. I am very happy to read this review, especially the acknowledgment. Your opinion about the hotel's service quality as well as the hotel staff's enthusiasm. Your contributions are valuable motivation to help us further improve and improve service quality for customers. The Muong Thanh brand is becoming more and more known to customers and we hope to have the opportunity to welcome you in the hotels of the Muong Thanh system in the future. Wishing you good health and success. Nguyen Thien Cung (Mr.) Branch Director of Muong Thanh Luxury Nha Trang Hotel
Tanar Lee
Deluxe King Room with Ocean View
Stayed in Jan 2024
Friends
18 review
Outstanding
Posted on Mar 6, 2024
The room is nice and clean. Next to the beach, very convenient to travel. Breakfast was good.
Original TextTranslated by Google
Response from Property: Dear Tanner Lee, Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel. First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us. Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify. We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality. With our best regards, Kind Regards Nguyen Thien Cung General Manager Muong Thanh Luxury Nha Trang Hotel
Guest User
Deluxe King Room with Ocean View
Stayed in Oct 2023
Solo travelers
1 review
Posted on Oct 7, 2023
There are relatively few tourists now, so the breakfast is a bit confusing. The hotel is indeed a little older, and the air conditioner in the lobby is not turned on due to the lack of guests. The sea view is still unbeatable.
Original TextTranslated by Google
Response from Property: Dear Value guest,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
Qiandaijin
Deluxe Family Triple Room
Stayed in Feb 2024
Friends
25 review
Outstanding
Posted on Feb 21, 2024
The room is nice, the price is reasonable, and the service is attentive, but the front desk efficiency is a bit low.
Original TextTranslated by Google
Response from Property: Dear Qiandaijin,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
Phương
Deluxe King Room with Ocean View
Stayed in Nov 2023
Business travelers
13 review
Outstanding
Posted on Nov 27, 2023
Convenient location, reasonable price. Beautiful and luxurious hotel. Spacious room
Original TextTranslated by Google
Response from Property: Dear Guest, On behalf of all staff of Muong Thanh Luxury Nha Trang Hotel, we would like to thank you for choosing to stay at the hotel! In order to improve service quality, we look forward to We would like to receive feedback from our customers and really appreciate your feedback and reviews about your recent vacation. Muong Thanh is proud to be the largest purely Vietnamese hotel chain in Indochina, so we are very happy. seeing that you had a pleasant stay at the hotel. This is also the belief and motivation for hotel staff on the journey to improve customer service quality. Once again, we thank you for taking your valuable time to respond to your experience. at the hotel. We look forward to welcoming you at Muong Thanh Luxury Nha Trang Hotel in the near future. Wishing you good health and success. Nguyen Thien CungHotel DirectorMuong Thanh Luxury Nha Trang Hotel
비가이
Deluxe Family Triple Room
Stayed in Dec 2023
Family
2 review
Posted on Dec 10, 2023
The location is good in the city, but other facilities feel a bit outdated.
Original TextTranslated by Google
Response from Property: Dear Value guest Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
Guest User
Deluxe King Room with Ocean View
Stayed in Mar 2023
Friends
1 review
Outstanding
Posted on Mar 29, 2023
The real sea view room, the picture on the Internet is consistent with the actual situation
Original TextTranslated by Google
Response from Property: Dear Value guest,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
Guest User
Deluxe King Room
Stayed in Feb 2023
Couples
4 review
Outstanding
Posted on Feb 19, 2023
The check-in time was 2pm, but they let me in around 1pm.
I wrote a review, and the room was upgraded from a city view to a wider ocean view.
It was close to the city, so it was convenient to go everywhere.
Original TextTranslated by Google
Response from Property: Dear Value guest,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the hotel.First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us.Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify.We hope to have the opportunity to welcome you back soon with us so you can experience our true Vietnamese hospitality.With our best regards,Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel
seungyeob
Deluxe King Room with Ocean View
Stayed in Dec 2022
Family
7 review
Amazing
Posted on Jan 4, 2023
The location was great.
It is close to the night market and massage, and there are many restaurants nearby.
The hotel was built a long time ago, so the beds and facilities felt a little outdated.
Still, the room was spacious and the view was good, so I had a good rest.
Breakfast is nothing special.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you for your recent stay at Mường Thanh Luxury Nha Trang hotel!In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay.Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon!Kind RegardsNguyen Thien CungGeneral ManagerMuong Thanh Luxury Nha Trang Hotel