The Costa Nha Trang Residences

The Costa Nha Trang Residences Reviews

The Costa Nha Trang Residences

32-34 Tran Phu, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
The Costa Nha Trang Residences
The Costa Nha Trang ResidencesThe Costa Nha Trang ResidencesThe Costa Nha Trang Residences
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The Costa Nha Trang Residences Guest Reviews

4.1/5
Very Good
22 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(22)
Positive reviews(17)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
Studio With Multi View
Stayed in Feb 2024
Solo travelers
4 review
4.5/5
Great
Posted on Feb 13, 2024
The location is really good. Near to Lotte Golfcaost and lots of international hotels. The front desk staffs are kind and well respond to my request, including printing. One thing that needs to be done is the ventilation while there is no customer. Everything is quite good.
Guest User
One Bedroom Premier Suite
Stayed in Apr 2024
Solo travelers
2 review
3.5/5
Posted on Apr 30, 2024
When checking out at the front desk, there was no one in line, but they said they would check the room before returning the deposit. I stood at the front desk for 20 minutes. After I urged them several times and said they had to catch a flight, they had no choice but to return the deposit. It was a very bad experience.
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Anonymous User
One Bedroom Suite
Stayed in Feb 2024
Family
1.0/5
Posted on Feb 14, 2024
The suite is no good, dirty. The check-in and check-out experience was very poor.
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HYANGSEON
Studio With Multi View
Stayed in May 2023
Family
7 review
4.7/5
Amazing
Posted on May 30, 2023
The room is spacious and the bedding is comfortable. I stayed for 3 nights, and it has all the kitchen appliances, so it's good to stay as a family unit. Check-in and check-out were fast and the reception staff spoke English. However, in the pool, the drain pipe on the floor protruded sharply, so the soles of my feet were stamped and bleeding. 1 cm was added. The hotel gave me disinfectant and a band to solve the urgent problem, but after returning home, I went to the hospital again.
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HwakingOEMmuyinghufu
Three Bedroom Grand Suite
Stayed in May 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good, but you can't bring snacks
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One Bedroom Premier Suite
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
If you go to Nha Trang, definitely come here
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Guest User
Studio With Ocean View
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Dec 20, 2022
4 nights 6 days trip to Nha Trang 4 years ago, this trip was also a 2-night hotel. Ocean view is so good. It's close to the city and it's right in front of the beach.
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YOUNGSOO
One Bedroom Suite
Stayed in Nov 2022
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 29, 2022
The location is very good and the hotel condition is also very good. Great value for money. We plan to visit again next time
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Guest User
Studio With Ocean View
Stayed in Sep 2022
Family
7 review
1.0/5
Posted on Sep 26, 2022
The hotel looks at the most three stars, and the baby does not want to live! Ordered for 2 days, no refund!
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Guest User
Stayed in Feb 2023
Other
0 review
5.0/5
Outstanding
Posted on Feb 27, 2023
The hotel staffs are friendly and always smiling and it makes me very happy that i feel im at home always only in The Costa Nha Trang. Only in Vietnam....... 😊😍😊😊😊😊😘😘😘😘😘😘😘😊😊😊😊😊😊😍
Response from Property: Dear Mr. Jal Thank you for taking the time to tell us about your experience at The Costa Nha Trang Residence Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Costa Nha Trang Residence Best Regards, The Costa Nha Trang Residence Team
Guest User
Stayed in Dec 2022
Business travelers
0 review
2.0/5
Posted on Dec 18, 2022
Stayed only one night but… the interior design of the serviced apartment is terrible To boil water need to do on the floor because the electrical power socket to insert the power plug is designed under the eating table. My lap top had run out of battery and I could not find any other plug closed to the working table so I had to borrow the extension from reception and signed to pay of VND 500,000 if I would lose this power extension socket The lobby is too tiny The restaurant is outside the building and have to walk for a 5 mins not a good idea to stay here. For sure will not come back
Guest User
Stayed in Jan 2023
Other
0 review
1.0/5
Posted on Jan 26, 2023
It s nice and clean. Also the managers are so kind and reliable. There is no place to live in nahtrang but the costa. However the rental fee is too high. it has a neat swimming pool and gym. It is suitable for family touriest not residence due to the fee.
Sam
Stayed in Aug 2022
Family
1.0/5
Posted on Aug 30, 2022
Very upset with my booking experience. I booked the best suite with 2 bedrooms with 3 beds. And the Day of my arrival they told me that they only have the suite with 2 bedroom 2 beds or downgrade me with the suite of 2 bedroom, 3 beds to a smaller less nice suite and also $50 less expensive, but to compensate they would give us breakfast. I was very upset. Because I was forced to choose one of those options as they would not cancel and refund me even though they couldn’t not give me the original suite I paid for and booked The breakfast was horrible and the downgraded room was not nice and is not a 5 star. I’m still very upset about how they handled the situation. I even asked them if they can at least charge me for the lower room price as we need the 3 beds and had to downgrade and they Would not! They still kept my money.
Cam
Stayed in Aug 2022
Family
5.0/5
Outstanding
Posted on Aug 3, 2022
Central location. Spacious, clean, and convenient apartment. Comfortable beds. Great view of the ocean. We stayed at several hotels on Tran Phu street before, and Costa is much better than those by far.
Guest User
Stayed in Jul 2022
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jul 30, 2022
Perfect experience. This iconic service residence is located right in the center of Tran Phu beach road. While the overall environment was nice and ambient, I was lucky to have one of the most gorgeous ocean views of the entire property. The housekeeping team was super helpful and attentive to details. The setup was truly five starred with luxury amenities and efficient laundry service. I was amazed by the team’s professionalism and how they take care of customer’s request. The staff was polite and always try to make me feel like home. In fact, I got everything I want in less than five minutes. The front desk team team also cared to my teeth, trying to make sure my late check-in was smooth and fast. I was so thankful to the team at Costa and will definitely come back. Strongly recommend to all my friends and family.
Response from Property: Dear Mr. Tuan T, Thank you for taking the time to tell us about your experience at The Costa Nha Trang Residence Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Costa Nha Trang Residence Best Regards, The Costa Nha Trang Residence Team