Muong Thanh Luxury Vien Trieu Nha Trang

Muong Thanh Luxury Vien Trieu Nha Trang Reviews

Muong Thanh Luxury Vien Trieu Nha Trang

Khu Bãi Dương, Nha Trang, VietnamView Hotel Details
Muong Thanh Luxury Vien Trieu Nha Trang
Muong Thanh Luxury Vien Trieu Nha TrangMuong Thanh Luxury Vien Trieu Nha TrangMuong Thanh Luxury Vien Trieu Nha Trang
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Muong Thanh Luxury Vien Trieu Nha Trang Guest Reviews

4.6/5
Great
46 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All Reviews(46)
Positive reviews(45)
Reviews with photos/video(10)
Great service(13)
Awesome stay(10)
Negative reviews(1)
LeoPot
Deluxe Family Room
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 3, 2024
Hotel is very good, nice breakfast. Location in North part of city, Beach in 100 meters. A lot of diffirent cafes, restorants and supermarkets close to hotel
Response from Property: On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Dao Duy Trong Deputy General Manager
Pip
Deluxe King Room
Stayed in Sep 2023
Solo travelers
18 review
4.5/5
Great
Posted on Sep 30, 2023
Fantastic value, including a free upgrade. Newly refurbished and very comfortable. What a shame so many small aspects of the hotel are below par for a five-star hotel: - internet consitently very bad in room - Aircon not on in corridors and reception - swimming pool not accessible for adult fitness swimming: it has lanes across for kids, for 24hrs (although I saw no kids). - very cheeky policy on bottled water: two paid bottles in the fridge are the same cheap brand as the free water outside the fridge. Easy to make a mistake and pay high price for bad water. It's sad that hotel management play these tricks for a few thousand dong; it makes guests feel they are being manipulated. - a number of staff wer unable to understand even a few basic words of English (like 'toilet' or 'egg').
Response from Property: On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your review.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Please rest assured that we are taking appropriate measures to address the mentioned issues and prevent any future occurrence.Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Dao Duy TrongDeputy General Manager
Anonymous User
Deluxe Twin Room
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 10, 2022
It's actually really good, I mean, the best in all services! The location is also very strategic. I'm not a 'walking' person, but here, i can keep walking as much as I want to visit all the famous recommended places online. The staff are very friendly and kind, not to mention, very sweet people. The food is the best! Anywhere you want to go, food is really a hot topic to be discussed about. But worries aside, the food here is very delicious and you can request the food you want (to Muslim who want to stay here). So overall, I rated this hotel 10 out of 10!
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager
Anonymous User
Deluxe Twin Room
Stayed in Jan 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jan 7, 2023
not bad choice. breakfast was good. but swimming pool water was a very cold
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your positive feedback.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager
Guest User
Deluxe King Room
Stayed in Aug 2022
Couples
8 review
4.2/5
Very Good
Posted on Sep 14, 2022
Everything was good and the staffs are very kind and helpful.
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation.We wish to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2022
the best service ever.
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager
Guest User
Deluxe King Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
If you want to experience a truly foreign country, the sea in front of the hotel is better than downtown. This place is much better good good The room was clean too. The view is also clean. Friendliness. The price is cheap. Out of the 10 nights I stayed here, this place was the best. For your information, I'm using Movenpick now.
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
재천
Deluxe King Room
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 7, 2024
It was good, but it felt a bit disappointing. It feels like the housekeeper doesn't restock the items. It feels like there is shampoo but no body wash. Feels like a resort far from the tourist streets
Original TextTranslated by Google
Response from Property: On behalf of the Hotel Management Board, I would like to thank you for your great review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,Dao Duy TrongDeputy General Manager
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
22 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The location of the hotel is wonderful, everything is very clean and beautiful, we really liked the breakfast and the staff, you can safely book the hotel
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
Guest User
Deluxe King Room
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 20, 2024
Very good. Breakfast is open until 9:30 on the third floor. Swimming and fitness are on the sixth floor.
Original TextTranslated by Google
Response from Property: Dear Value guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
Huong Giang Ngo
Deluxe King Room
Stayed in Sep 2023
Family
1 review
1.0/5
Posted on Sep 3, 2023
The hotel was not flexible. Because of the storm, my family could not come. I proactively called and asked Trip.com to cancel the room or reschedule. The staff was very upset, disagreed, and worked very rigidly. I feel very wrong if a large hotel system works like this. Will never go back and do not recommend anyone coming here.
Original TextTranslated by Google
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your comments. We would like to send you our sincere apologies for the unfortunate problem that occurred, because your reservation was booked online through a 3rd party partner to stay at the hotel during the recent peak National Day holiday with the government. Books are non-refundable. Once again, we sincerely thank you for your comments so that the hotel can continue to maintain and improve service quality in the future. Looking forward to welcoming you at the Hotel many times in the future. Best regards! Dao Duy TrongDeputy Hotel Director
AnhNguyễn Ngọc
Deluxe Twin Room
Stayed in Apr 2023
Family
1 review
4.2/5
Very Good
Posted on May 2, 2023
The most impressive thing here is the cleanliness, but the breakfast buffet is not to my personal taste (despite many dishes). The bathroom is not equipped with a bathtub and there are no robes in the wardrobe like other hotels. Warm and welcoming staff.
Original TextTranslated by Google
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your review. Your compliments and suggestions are the motivation for us to continue to maintain and improve the service quality better in the future. In addition, we would like to send you our sincere apologies for the unwanted inconvenience while you are staying at the hotel. Once again, thank you very much for your comments so that the hotel can improve. more about our services and look forward to welcoming you at the Hotel in the future. Best regards!Nguyen Ich HieuHotel Manager
gilhyub
Deluxe Family Room
Stayed in Apr 2023
Family
1 review
3.7/5
Posted on May 4, 2023
The room is very clean and the staff is very friendly. However, it is a little disappointing that the air conditioner in the hallway is not working. If you like bread, you may like it. The swimming pool is not that big It is far from downtown Nha Trang, so you must use a trap or taxi There are supermarkets and restaurants nearby. I walked because it was close to Cape Honchong. Unfortunately, there is no Hotel Seojin. This is a night view taken from the beach in front of the hotel and from the room.
Original TextTranslated by Google
Response from Property: On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your positive review.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than guests’ expectation. Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager
Guest User
Deluxe King Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
It's OK, they are all activities organized by insurance companies
Original TextTranslated by Google
Response from Property: Dear Value Guest,On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager
땡돌이2
Connecting Room
Stayed in Aug 2023
Friends
33 review
4.2/5
Very Good
Posted on Aug 28, 2023
The hotel was clean, but the elevator and breakfast room were very hot. The breakfast was acceptable, but some foods were not replenished immediately.
Original TextTranslated by Google
Response from Property: On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your positive review.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Please rest assured that we are taking appropriate measures to address the mentioned issues and prevent any future occurrence.Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,Dao Duy TrongDeputy General Manager