Kateřina M
March 25, 2023
Not sure, where to start. I DO NOT RECOMMEND STAYING IN THIS ROOM even though it is cheap. STAFF - rude staff, they tried to convince me that I have canceled my reservation. Then suddenly, the reservation appeared. It is not possible to pay after checking the room (I know why!), it is not possible to pay by card, so I went for cash and they kept my passport till payment. I did not want to pay when I saw the disaster in the room, but they refused to give me back my passport. They accused my boyfriend of stealing two beers! ROOM - I have never seen such a disgusting and dirty room. I know that it is cheap but we are not animals! See pictures - mold on the walls, in the bathroom; poo in the toilet; I do not want to know what kind of human extract is on the curtains, etc. THE POOL - dirty water, plastic bottles in the pool, mess around, the pool is approx 2x2 m. LOCATION - they have wrong location on maps so it seems that it is closer to beach, but it is not. Also, this part of nha trang is empty - no restaurants, money exchange etc. The second (southeast part) is better and more turistic.